Clinical Services Coordinator

About This Opportunity

We are representing a mission-driven healthcare organization that partners with community health centers nationwide to transform care delivery and reduce health disparities. Our client is seeking a Clinical Services Coordinator to join their remote clinical operations team.

In this role, you'll serve as a vital connection between patients, providers, and care teams—conducting outreach for preventive care programs, coordinating transitions of care, supporting chronic disease management, and helping close gaps in care. You'll work with population health technology, AI-assisted tools, and EMR platforms to identify patients who need wellness visits, follow-up appointments, and preventive screenings.

This is a fully remote position based in the United States, offering the chance to make a meaningful impact on underserved populations while working with an organization recognized for its collaborative culture and commitment to healthcare innovation.

Responsibilities

• Conduct proactive patient outreach for Annual Wellness Visits, Transitions of Care follow-up, preventive screenings, and chronic disease management programs
• Schedule and coordinate appointments across primary care, specialty care, behavioral health, and community organizations while addressing barriers to access
• Utilize EMR systems, population health registries, and AI-enabled tools to identify patients due for services and quality interventions
• Support post-discharge coordination including appointment scheduling, medication review facilitation, and care plan reinforcement
• Provide patient education on self-management, navigate healthcare services, insurance resources, transportation, and community supports
• Collaborate with interdisciplinary care teams to improve patient engagement, reduce care gaps, and support value-based care goals
• Conduct standardized screenings including health risk assessments and social determinants of health evaluations as appropriate
• Maintain accurate, timely documentation in EMR and care management platforms in compliance with privacy standards and organizational policies
• Participate in quality improvement initiatives, workflow optimization, and implementation of new clinical programs
• Escalate clinical, behavioral health, or social concerns to licensed clinicians or appropriate team members

What We're Looking For

• 3+ years of experience in care coordination, care/case management, or patient outreach with community resource navigation
• Bilingual in Spanish with fluency in medical terminology (required)
• Experience working in one or more of these settings: safety-net hospitals, Federally Qualified Health Centers (FQHCs), academic medical centers, ambulatory care, physician practices, community mental health centers, substance use treatment, or outpatient mental health services
• Current state licensure as RN, LPN, LSW, or LCSW is a plus (additional state licensure may be required where patient care is provided)
• Demonstrated experience engaging patients with chronic illnesses, behavioral health needs, and social factors affecting health outcomes
• Knowledge of Medicaid and Medicare populations and value-based care models desirable
• Comfort with technology platforms including EMR systems, population health registries, and AI-assisted engagement tools
• Strong communication and relationship-building skills with patients, caregivers, providers, and community partners

How We Work with You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration and guide you through their interview process. Please apply exclusively through our platform—direct contact with the client is not part of this process.

Our client offers a fully remote work environment, competitive medical/dental/vision benefits, HSA and FSA options, 401k, fitness reimbursement, commuter benefits, tuition assistance, generous paid time off, sick time, and 12 paid holidays. They've been recognized as one of the Best Places to Work in Healthcare for multiple consecutive years.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Employment Opportunity

Get A Job.ai is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.