Chargé d’action aides à l’usager – 1690 H/F

About This Opportunity

Our talent team is representing a confidential public administration organization in the Occitanie region. We are seeking a project officer to join their service delivery operations in Nîmes. This contract role focuses on program implementation, stakeholder management, and process optimization for various public assistance schemes.

The position is open to contractual staff and offers the opportunity to work on diverse missions including vocational training programs, employment support initiatives, and digital transformation projects. You will collaborate with regional authorities and contribute to the operational excellence of aid distribution services.

Responsibilities

• Oversee project implementation and execution across multiple assistance programs, particularly vocational training initiatives
• Manage surveys tracking beneficiary outcomes, including oversight of external service providers and presentation of results to stakeholders
• Provide functional expertise on IT system developments and ensure smooth data flows between management platforms and regional information systems
• Translate stakeholder requirements into technical specifications for software evolution and liaise with IT development teams
• Participate in cross-site working groups to implement quality control processes and share best practices across regional offices
• Maintain regular communication with regional government services regarding IT systems and management procedures
• Produce analytical reports and documentation for management and external partners

What We're Looking For

• Bachelor's degree (Bac +3) or higher in public administration, project management, or related field
• Proficiency with management information systems and understanding of data flow technologies (APIs, system integration)
• Knowledge of vocational training frameworks and public employment support programs
• Strong analytical capabilities and ability to synthesize complex information
• Excellent writing skills and command of office productivity software
• Proven ability to work independently and in project mode
• Strong organizational skills with attention to detail and accuracy
• Adaptability and responsiveness in a dynamic regulatory environment
• Excellent interpersonal skills for cross-functional collaboration

How We Work With You

When you apply through Get A Job.ai, one of our experienced recruiters will review your profile and conduct an initial screening. If your background aligns with our client's requirements, we will prepare and submit your candidacy to the hiring organization. Please do not contact the client directly—all communication will be managed through our recruiting team to ensure a professional and coordinated process.

Contract Details

This is a non-permanent contract position (L 332-24 basis) with duration up to 3 years, with vacancy expected until December 31, 2026. The role is based in Nîmes and is categorized at level 4A (RIFSEEP cotation). Compensation information will be discussed during the screening process.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from all qualified candidates regardless of background and ensure fair consideration throughout our selection process.