Channel Account Manager II – Service Providers

About This Opportunity

We are representing a confidential cybersecurity organization seeking a Channel Account Manager II to join their expanding team in Ireland. This is a fully remote role focused on driving partner success, retention, and expansion within the managed service provider (MSP) community.

In this position, you will serve as a trusted advisor to strategic partners, helping them grow their cybersecurity practice while achieving measurable outcomes in retention, expansion, and partner satisfaction. This is a high-impact individual contributor role where your success depends on building deep relationships, identifying growth opportunities, and executing with clarity and follow-through.

Responsibilities

• Achieve and exceed quota based on expansion performance and renewal outcomes across your assigned partner portfolio
• Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty
• Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
• Use data, AI tools, and sound judgment to prepare for partner meetings, summarize calls, and maintain organized account activity
• Identify and pursue opportunities for partner growth while proactively addressing retention risks
• Collaborate closely with internal teams to ensure partner success and remove obstacles to growth

What We're Looking For

• 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below
• Strong knowledge of the MSP space, preferably within the cybersecurity industry
• Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities
• Genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes
• Strong bias to action with the ability to get things done efficiently and effectively
• Comfort using AI in practical day-to-day work, including call summaries, account preparation, and follow-up support
• Excellent communication skills and ability to build trust across multiple stakeholder levels

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your background and conduct an initial screening. If there's a strong match, we will submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through our team to ensure a coordinated process.

Pay

Pay via Get A Job.ai: €69,600 base salary with €46,400 commission potential (€116,000 OTE), plus equity.

Additional benefits through the client include 100% remote work, new starter home office allowance (€480), generous personal leave, digital monthly reimbursement (€111), pension, access to professional development platforms, and occasional travel to company events.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices and does not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.