Associate Client Advising Consultant

Highmark Health is seeking an Associate Client Advising Consultant to join our team in Western, PA. This full-time position offers the opportunity to partner closely with sales, marketing, and product teams to advance innovative health benefit solutions while serving existing and prospective clients across our organization.

About This Position

As an Associate Client Advising Consultant at Highmark Health, you'll be the trusted expert and strategic partner for our business clients. You'll work within a collaborative environment where your product knowledge and consultative approach drive adoption of innovative solutions—from spending accounts and transparency tools to value-based benefits programs and clinical platforms. This role combines account management, product expertise, and strategic marketing to maximize client satisfaction and organizational growth. The position is based in our Western, PA office and includes approximately 25 to 50 percent travel to client sites and company locations.

What You'll Do

• Manage a portfolio of client accounts in collaboration with sales and account management teams, maintaining deep expertise in complex and emerging products
• Educate and train clients on communications, member engagement, implementation strategies, and new product initiatives to drive successful adoption
• Serve as the primary product expert, diagnosing and resolving client-specific challenges related to product design, processes, and deployment
• Identify expansion opportunities and support sales efforts to grow existing client relationships and acquire new business
• Plan and deliver implementation presentations, client workshops, and consultative meetings that address client needs and objections
• Develop and execute customized marketing plans for key accounts, leveraging company resources and market insights to support client success
• Facilitate member-facing meetings, webinars, and events in formats ranging from in-person to virtual to recorded

Who We're Looking For

• Bachelor's degree in marketing, communications, or a closely related field; alternatively, six years of progressive experience in a related role
• Minimum one year of relevant, progressive experience in product management, client advising, or a similar discipline
• State-specific Producer's License for Life, Accident & Health insurance (must be obtained within 45 days of hire if not already held)
• Excellent written and verbal communication skills with confidence in client-facing situations
• Knowledge of both business-to-business and business-to-consumer marketing practices
• Strong analytical capabilities and ability to interpret and present complex data and information clearly to clients
• Ability to thrive in a team environment, collaborate effectively, and take ownership of assigned responsibilities
• Customer-focused mindset with a commitment to exceeding client expectations

About the Company

Highmark Health is a health insurance and healthcare services organization dedicated to serving employers and members with innovative benefit solutions and improved health outcomes.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.