Administrative Assistant IV

Join Rochester's Eastman Dental Center team as an Administrative Assistant IV, where you'll provide essential administrative support to our clinical operations in a full-time position.

About This Position

This Administrative Assistant IV role is central to the smooth daily functioning of Eastman Dental Center. You'll work in a dynamic healthcare environment, supporting multiple clinical departments and ensuring that our patients receive exceptional service from the moment they arrive. This position offers the opportunity to grow your administrative career with a respected healthcare organization while working with a collaborative team dedicated to dental excellence.

What You'll Do

• Manage patient scheduling, appointment coordination, and calendar management across multiple providers
• Maintain and organize patient records, ensuring accuracy and HIPAA compliance
• Serve as a primary point of contact for patient inquiries, referrals, and appointment changes
• Perform data entry and maintain electronic health records with attention to detail
• Coordinate between clinical staff, patients, and external providers to optimize workflow
• Support administrative projects and special initiatives as assigned
• Handle correspondence, documentation, and general office operations
• Contribute to a welcoming environment for patients and colleagues

Requirements

• High school diploma, GED, or equivalent education
• Minimum 2-3 years of administrative experience, preferably in healthcare or a clinical setting
• Proficiency with Microsoft Office, email systems, and electronic scheduling platforms
• Strong written and verbal communication skills
• Excellent organizational and time management abilities
• Ability to handle confidential information with discretion
• Patient-focused mindset and collaborative work style

Why Join Rochester

Rochester is home to a vibrant healthcare community, and Eastman Dental Center stands at its heart as a leader in dental education and patient care. Working here means joining a team that values professional development, respects its staff, and maintains a commitment to both clinical excellence and employee wellbeing. The Rochester area offers affordable living, strong community engagement, and proximity to cultural and recreational opportunities.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.