Account Manager

About This Opportunity

We are representing a confidential workforce technology client in their search for an Account Manager to join their growing team. This is a remote position based in the USA.

In this role, you will serve as the primary relationship owner for an assigned portfolio of client accounts. You'll be responsible for deepening existing partnerships, identifying expansion opportunities, and ensuring customers achieve their workforce objectives through our client's platform.

Responsibilities

• Serve as the lead point of contact for all customer account management matters across your assigned portfolio
• Build and maintain strong, long-lasting relationships with client stakeholders at all organizational levels
• Manage customer contracts to maximize account profitability and retention
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Communicate progress of monthly and quarterly initiatives to internal and external stakeholders
• Identify and develop new business opportunities with existing clients to meet sales quotas
• Forecast and track key account metrics including quarterly sales results and annual forecasts
• Prepare regular reports on account status and health
• Collaborate with the sales team to identify and grow opportunities within your territory
• Manage challenging client requests and issue escalations as needed
• Travel to client locations as required

What We're Looking For

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or similar role
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level contacts
• Solid experience with CRM software (HubSpot or similar platforms) and Google Suite
• Track record of delivering client-focused solutions to customer needs
• Proven ability to manage multiple account management projects simultaneously while maintaining attention to detail
• Excellent listening, negotiation, and presentation skills
• Strong verbal and written communication abilities
• Undergraduate degree required

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and confirm fit. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through our talent team at Get A Job.ai.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome candidates of all backgrounds to apply.