Senior Ecommerce Manager

Responsibilities

We are representing a confidential digital commerce organization seeking a Senior Ecommerce Manager to lead both trading strategy and marketing channel performance for key client accounts. This is a blended leadership role where you'll own the complete commercial picture—from site conversion and promotional planning to cross-channel marketing execution and budget optimization.

You will define success metrics, build strategic plans, and lead your team through delivery while maintaining accountability for revenue, conversion rate, AOV, COS, and ROAS. Acting as the bridge between execution and senior leadership, you'll bring equal capability across trading and marketing, using data to drive continuous performance improvement.

Trading & Site Performance:

• Lead trading strategy with full ownership of revenue, conversion rate, AOV, COS, and ROAS
• Oversee promotional calendars for key events, seasonal campaigns, and brand activations
• Use GA4 and analytics platforms to analyze customer behavior and optimize conversion funnels
• Conduct competitor pricing, product, and promotional analysis
• Ensure site content is current and commercially optimized across banners, offers, product pages, and navigation
• Monitor bounce rate, exit rates, new vs. returning traffic, and customer acquisition costs
• Own the end-to-end customer journey, identifying friction points and supporting CRO testing programs
• Champion platform enhancements including promotional mechanics, personalization tools, and checkout optimization

Marketing & Channel Leadership:

• Act as central leadership contact across SEO, PPC, Paid Social, CRM, Affiliates, and Influencers
• Create in-depth performance forecasts and own optimization and allocation of marketing spend
• Manage and continuously optimize marketing budgets while balancing promotional investment with cost reduction targets
• Drive new customer acquisition strategies alongside customer lifetime value maximization
• Partner with creative, brand, and data science teams for high-quality campaign assets and insights
• Leverage CRM and email platforms to support segmentation, personalization, and retention strategies

Client & Stakeholder Management:

• Serve as senior point of contact for clients, building trusted commercial relationships
• Lead preparation and delivery of quarterly business reviews and monthly performance reports
• Manage internal and external expectations, balancing client ambition with operational capacity
• Relay client priorities clearly to internal teams ensuring timely, high-quality delivery

Team Leadership & Development:

• Manage and develop a team of Ecommerce Managers and Executives
• Coach the team on trading best practices, marketing channel effectiveness, and data-led decision making
• Drive consistent quality of execution across accounts

Cross-functional Collaboration:

• Work closely with category, brand, data science, and operations teams to unlock growth opportunities
• Support onboarding of new clients and integration of new channel teams
• Share market insight and best practices across the wider ecommerce organization

What We're Looking For

• Significant ecommerce experience spanning both trading and digital marketing—ideally within an agency, retailer, or managed services environment
• Proven track record of driving measurable growth across site performance KPIs and marketing channels
• P&L and budget management experience at account or channel level
• Strong analytical mindset with ability to interpret complex data and identify actionable insights
• Confident presenting to senior clients and stakeholders with ability to build compelling performance narratives
• Proven experience leading, managing, and developing a team
• Commercially astute, self-motivated, and energized by high-pace, high-accountability environments
• Excellent communicator with proven client or stakeholder relationship management experience
• Natural problem-solver who thrives under pressure
• Experience managing or mentoring junior team members is desirable

How We Work with You

Our talent team at Get A Job.ai partners with leading organizations to connect exceptional candidates with high-impact roles. When you apply through our platform, a dedicated recruiter will review your profile and conduct an initial screening. If there's a strong match, we'll submit your application directly to our client and support you throughout the interview process.

Please do not contact the client directly—all communication should flow through Get A Job.ai to ensure a smooth and professional experience for everyone involved.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to creating a diverse and inclusive environment. We welcome applications from all qualified candidates and are happy to discuss reasonable adjustments during the interview process to ensure you can perform at your best.