Senior Renewals Account Manager, Strategic Accounts

About This Opportunity

We are representing a confidential enterprise software client seeking a Senior Renewals Account Manager, Strategic Accounts in London. This is a critical revenue retention role focused exclusively on managing subscription renewal lifecycles for the largest and most complex customer accounts in the region. You will own high-touch renewal execution, working 240–180 days ahead of expiration dates to maximize retention and growth.

Responsibilities

• Strategic Renewal Execution: Own and manage the complete renewal process for a dedicated portfolio of Strategic Accounts, ensuring subscription renewals are executed 240–180 days ahead of expiration to maintain high retention rates
• Customer and Partner Engagement: Proactively engage with executive stakeholders and top-tier channel partners to assess renewal risks, communicate value, and negotiate complex contract terms and pricing
• Internal Alignment and Review: Conduct mandatory internal Account Reviews for all renewals exceeding revenue thresholds (ACV), coordinating with Field Sales and executive leadership to ensure unified renewal strategy
• Negotiation and Proposal: Develop and present tailored renewal proposals, quotes, and pricing models while expertly navigating commercial negotiations to maximize revenue and margin
• Risk Mitigation: Proactively identify and resolve issues and friction points during the renewal cycle, acting as a strategic partner to Customer Success teams to eliminate risk and drive value realization
• Operational Excellence: Maintain meticulous records of all customer interactions, forecast statuses, and renewal activities within CRM systems, providing management with timely reports and strategic insights on renewal trends

What We're Looking For

• Experience: 5+ years in high-touch renewals, account management, or strategic sales, with a proven track record of managing and negotiating complex, multi-million dollar contracts
• Executive Acumen: Demonstrated ability to build relationships with and effectively communicate complex commercial terms to senior-level and executive client stakeholders
• Financial & Analytical Skills: Strong analytical capabilities with experience interpreting renewal data, managing financial models (ACV/ARR), and providing accurate revenue forecasts
• Collaboration: Proven ability to work cross-functionally and lead virtual teams (Sales, Customer Success, Finance) to achieve common renewal goals
• Technical Proficiency: Expert proficiency with CRM systems and forecasting tools is mandatory
• Education: Bachelor's degree in Business Administration, Finance, or a related field

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and match you with this opportunity. We will then submit qualified candidates to our client for consideration. Please do not attempt to contact the client directly, as all applications must be processed through Get A Job.ai to be considered.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Employment Opportunity: Get A Job.ai is committed to creating a diverse and inclusive environment. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.