Staff/Principal Product Designer

Responsibilities

We are representing a confidential AI-powered customer experience platform seeking a Staff or Principal Product Designer to join their London team. In this hands-on role, you will:

• Own end-to-end design for high-impact product areas from concept to execution
• Define new interaction patterns and design paradigms for AI-powered automation tools
• Sketch, prototype, and test ideas at different fidelities to validate decisions
• Work closely with engineers and product managers to define problems, move quickly, and deliver high-quality solutions
• Maintain high standards of craft while balancing speed and execution
• Contribute to design culture by mentoring others, pushing for excellence, refining processes, and sharing knowledge

This is a maker role, not a strategy-only or people-management position. Our client needs a craft specialist who will raise the quality bar, bring creative spark, and drive best-in-class interaction and visual design across strategic product areas.

What We're Looking For

Our talent team is seeking a world-class individual contributor designer who brings:

• Proven experience shipping complex, high-quality software products
• Expertise designing for multiple surfaces including desktop, mobile, chat interfaces, and AI-first experiences
• The ability to balance speed and detail, knowing when to move fast and when to obsess over the last 1%
• End-to-end thinking from big-picture systems design to the smallest interaction detail
• Technical understanding with ability to build prototypes using tools like Framer, Figma, or code
• Exceptional taste and understanding of what great design looks and feels like
• Strong storytelling skills to articulate design decisions with clarity and conviction
• Agency, ownership, and autonomy—you don't wait to be told what to do

This role is not for you if: You prefer strategy or research over execution; you need structured processes and heavy direction; you don't obsess over details; or you primarily work on marketing sites rather than deep functional software experiences.

How We Work with You

When you apply through Get A Job.ai, our recruiting team will screen your application and portfolio. If there's a strong match, we'll conduct an initial conversation to understand your experience and goals. We then submit qualified candidates to our client for consideration. The client's interview process typically takes no more than 4 weeks from start to finish.

Important: Please do not attempt to contact the client directly. All communication and scheduling will be coordinated through Get A Job.ai to ensure a professional and organized process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Location: London. The client operates a hybrid working policy with an expectation of at least three days per week in the office.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics.