Field CTO – Retail & Commerce AI

Responsibilities

We are representing a confidential AI cloud infrastructure organization seeking a Field CTO for Retail & Commerce AI. This is a senior technical leadership role at the intersection of deep customer engagement, platform engineering, and sales strategy.

In this role, you will:

• Serve as the principal technical partner for strategic accounts, engaging directly with customer CTOs to map platform capabilities to their immediate needs and help close complex deals
• Partner with sales leadership to close company-defining deals by leading architectural workshops and aligning technical roadmaps with customer goals
• Translate customer requirements into clear, scalable technical and product specifications for product, engineering, and infrastructure teams
• Create technical narratives, reference architectures, and training materials to enable field solution architects and sellers
• Drive alignment across product, engineering, infrastructure, and go-to-market teams to ensure the internal roadmap reflects market reality
• Provide architectural guidance to help customers maximize value while identifying necessary primitives required to support end-to-end AI workflows
• Identify recurring customer pain points across commerce automation, retail process optimization, and data pipelines to surface gaps and influence roadmap decisions
• Partner with ecosystem vendors in commerce platforms, product discovery, recommendation engines, pricing optimization, POS systems, and supply chain management to identify integration opportunities
• Maintain structured internal feedback loops to ensure customer learnings are tracked, communicated, and acted upon by R&D teams

What We're Looking For

The ideal candidate brings:

• 5+ years of experience in cloud infrastructure, platform engineering, or distributed systems
• 5+ years of experience in AI, Data Science, ML, MLOps and complex integrations, with exposure to production or large-scale systems
• Prior experience in a senior technical leadership role such as CTO, technical co-founder in a retail AI startup, Field CTO, Head of Machine Learning, or Head of Engineering
• Dual competency: equally comfortable drawing distributed system architecture for engineers and explaining business value to C-level executives
• GTM fluency: proven experience partnering with sales teams to close large-scale enterprise deals and enabling field teams with technical assets
• Product-minded leadership: experience defining platform strategy based on market feedback, not just executing technical tasks
• Technical depth: strong hands-on understanding of GPU-centric infrastructure, high-performance compute, storage systems, and networking
• Retail fluency: experience with retail and commerce AI workflows, including commerce automation, omnichannel AI, product discovery and recommendation, supply chain optimization, training pipelines, and real-world deployment constraints
• Executive communication: strong executive presence capable of influencing product teams and leadership through clarity and credibility
• Comfort in ambiguity: experience operating in fast-moving environments where requirements are evolving
• Travel flexibility: approximately 20–30% travel for customer visits, partner engagements, and industry events

This is a remote position, with the option to work from the London office.

How We Work With You

Our talent team at Get A Job.ai partners with innovative organizations to connect exceptional candidates with high-impact opportunities. When you apply through our platform, a dedicated recruiter will review your background and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the hiring organization directly—all communication and coordination will flow through Get A Job.ai to ensure a professional and streamlined process.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.