Senior Associate, Builder AXP

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential healthcare organization in their search for a Senior Associate to lead real-time journey orchestration using Adobe Experience Platform and Adobe Journey Optimizer. This is a fully remote position available anywhere in the United States.

In this hands-on role, you will translate marketing strategy into personalized member experiences by building, testing, and optimizing Next Best Action journeys. You will own the complete product lifecycle—from initial concept through launch and ongoing iteration—ensuring journeys deliver measurable results and remain effective across customer segments.

Responsibilities

• Configure, test, deploy, and iterate personalized journeys and campaigns in Adobe Journey Optimizer based on Next Best Action strategy and business requirements
• Collaborate with data analytics teams to build and validate audience segments in Adobe Experience Platform using real-time behavioral signals and profile attributes
• Partner with lifecycle marketers, data scientists, and channel leads to activate journey logic and improve targeting effectiveness
• Conduct rigorous quality assurance across all journey components including events, wait steps, personalization rules, and cross-channel triggers
• Monitor journey performance, resolve execution issues, and partner with analytics to refine logic and improve outcomes
• Serve as a subject matter expert for AJO and AEP capabilities, supporting upskilling efforts across the team
• Contribute to platform governance, best practices, and continuous improvement in journey orchestration

What We're Looking For

Required Qualifications:

• Bachelor's degree in marketing, business, or related field; OR 3-5 years working within a marketing campaign delivery team
• 3+ years of experience in marketing operations, lifecycle marketing, or digital campaign execution
• 2+ years of hands-on experience configuring journeys/campaigns in Adobe Journey Optimizer, Adobe Experience Platform, SalesForce Marketing Cloud, or similar platforms
• 2+ years working with customer journey logic, event triggers, decision orchestration, and personalization
• Strong communication skills with ability to collaborate across technical and business teams
• Experience working in agile, pod-based, or cross-functional environments

Preferred Qualifications:

• Adobe AJO or SFMC journey/campaign building experience
• Adobe certifications in AEP/AJO or SFMC Certifications
• Familiarity with Adobe Real-Time CDP, XDM schemas, or event tagging
• Experience in highly regulated industries such as healthcare or financial services
• Exposure to JSON, event payloads, or API-driven personalization
• Experience with responsive email design and accessibility standards
• Understanding of Next Best Action personalization logic frameworks

Additional Requirements:

• Must be able to work on Eastern Standard Time (EST)
• Home internet service must meet minimum 25 Mbps download and 10 Mbps upload speeds
• Dedicated workspace that protects confidential member information
• Occasional travel to client offices for training or meetings (1-2 times per year)

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening. If there's a strong match, we will submit your profile to our client for consideration. Please note that all applications must go through Get A Job.ai—do not contact the employer directly.

Our goal is to advocate for you throughout the hiring process and ensure a smooth experience from application to offer.

Pay

Compensation details will be discussed during the screening process. This position is also eligible for a performance-based bonus incentive plan and a comprehensive benefits package including medical, dental, vision, 401(k), paid time off, parental leave, and life insurance.

Equal Employment Opportunity: Get A Job.ai is committed to equal employment opportunity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status.