Pediatrics Admin & Front Office Support

About This Opportunity

We are representing a confidential pediatric healthcare practice in its pre-opening phase. Our talent team is seeking a highly organized Virtual Medical Assistant who can support both administrative operations and patient-facing responsibilities as this practice launches and grows.

This is a part-time remote position starting at 30 hours per week, with expected expansion to approximately 40 hours per week as patient volume increases. The target start date is September 2026.

Responsibilities

During the startup phase, you will provide comprehensive administrative support including:

• Managing calendars, coordinating meetings with vendors and stakeholders, and organizing preparation materials
• Attending administrative meetings, documenting action items, and tracking project deadlines independently
• Serving as an accountability partner by proactively following up on outstanding tasks without constant reminders
• Researching and comparing vendors, equipment, and software options with organized documentation of findings
• Creating step-by-step standard operating procedures for recurring workflows

As the practice begins seeing patients, your focus will transition to front-office medical support:

• Managing all incoming patient communications including calls, emails, texts, and voicemails
• Coordinating end-to-end patient scheduling, including new appointments, follow-ups, and rescheduling
• Completing patient intake and registration, ensuring accurate collection of demographic and insurance information
• Verifying commercial insurance coverage and eligibility before appointments
• Documenting all patient information accurately within eClinicalWorks (eCW)
• Assisting with prior authorizations as clinic processes develop

What We're Looking For

Required qualifications:

• Hands-on experience with eClinicalWorks (eCW) is mandatory—candidates without prior eCW experience cannot be considered
• 1+ years of experience as a Medical Virtual Assistant, Medical Assistant, Healthcare Administrative Assistant, or similar healthcare role
• Strong administrative and calendar-management skills with excellent attention to detail
• Excellent written and spoken English for professional communication with patients, families, and vendors
• Strong spreadsheet skills and ability to organize research and project information independently
• Highly proactive mindset—able to identify what needs attention without waiting for direction
• Comfortable working in a startup environment where responsibilities evolve
• Ability to multitask effectively while maintaining quality standards
• Comfortable using secure networks, VPNs, and productivity tracking software

Strongly preferred:

• Previous experience in pediatric healthcare settings
• Experience performing commercial insurance verification
• Experience handling prior authorizations for commercial insurance or HMO plans
• Background supporting physicians, clinic owners, or small medical practices
• Basic Canva or graphic-editing skills for simple content creation

Technical systems: You will work with eClinicalWorks (required), HIPAA-compliant phone systems, Google Calendar, Google Sheets, and similar productivity tools.

How We Work with You

When you apply through Get A Job.ai, a member of our recruiting team will review your qualifications and eClinicalWorks experience. Qualified candidates will be screened by our team before being submitted to our client for consideration. Please do not attempt to contact the employer directly—all communication and interview coordination will be managed through Get A Job.ai to ensure a professional process for all parties.

Pay

The employer has indicated a rate of $5-$6 per hour for this position.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.