Account & Relationship Executive

About This Opportunity

We are representing a confidential healthcare technology organization seeking an Account & Relationship Executive to manage strategic client relationships within hospital and health system accounts across the United States. Our talent team is searching for an experienced account management professional who excels at retaining enterprise clients, identifying expansion opportunities, and building executive-level relationships in complex healthcare environments.

This role focuses on managing accounts using clinical surveillance systems and pharmacy productivity solutions. You'll serve as a trusted advisor to C-suite executives while driving retention, uncovering new revenue opportunities, and ensuring exceptional customer satisfaction.

Responsibilities

• Develop and execute retention strategies for existing strategic healthcare accounts
• Build and maintain executive-level relationships with hospitals and health systems
• Map account structures and decision-makers to effectively execute on account plans
• Identify and close new revenue opportunities for professional services, add-on interfaces, and reconfiguration efforts
• Qualify expansion opportunities for additional modules within hospital systems and coordinate with sales leadership
• Maintain accurate forecasts and provide regular updates on retention and revenue opportunities
• Reinforce solution value through consistent execution of account management best practices
• Maintain deep knowledge of competitive landscape and develop strategies to address competitive threats
• Drive renewal opportunities with urgency and a customer-focused approach
• Collaborate cross-functionally with sales, implementation, marketing, and product support teams
• Compile and present customer feedback for product roadmap discussions
• Create and share best practices for product implementation and usage
• Represent the organization within the healthcare industry through comprehensive product and market knowledge
• Travel up to 25% as needed

What We're Looking For

Required Qualifications:

• Bachelor's degree
• 5+ years of successful technology-related sales or account management experience in the healthcare industry
• Minimum 5 years managing large healthcare accounts (7+ years preferred)
• Healthcare industry experience either as a vendor or customer
• Proven track record selling to or managing C-suite executives in complex B2B environments
• Experience using CRM software such as Salesforce
• Ability to create executive-level content and polished presentations
• Demonstrable results managing large opportunities
• Excellent written and verbal communication skills with strong attention to confidentiality
• Technical proficiency in Microsoft Office suite (advanced/expert level preferred)

Highly Desired:

• Experience supporting implementation or optimization of clinical software in healthcare systems
• Background in developing and executing strategic account plans
• Experience analyzing metrics, calculating ROI, and delivering consultative services
• Forecasting and strategic planning expertise

Key Competencies:

• Strong account management and sales abilities
• Sophisticated business and financial acumen
• Ability to balance customer needs with business profitability
• Solutions selling methodology expertise
• Excellent organizational and prioritization skills
• Resilience, persistence, adaptability, and results-driven mindset
• Ability to work autonomously and make difficult decisions
• Strong attention to detail and professional judgment

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Our process includes both virtual and in-person interviews to ensure an authentic assessment of your skills and experience. We ask that candidates participate in interviews without AI assistance and be prepared to appear onsite as part of the recruitment process.

Important: Please apply exclusively through Get A Job.ai. Do not contact the client directly, as all candidates must be submitted through our official recruiting channel.

Pay

This position offers a competitive compensation package. Specific pay details will be discussed with qualified candidates during the screening process based on experience, skills, and location. This role is eligible for commission in addition to base compensation.

Equal Employment Opportunity: Get A Job.ai is committed to fair and equitable recruiting practices. We welcome applications from qualified candidates of all backgrounds and ensure our process is free from discrimination.