Solution Operations Manager, People Growth

About This Opportunity

Our talent team at Get A Job.ai is representing a confidential AI technology organization seeking a Solution Operations Manager to support their customer-facing technical teams. This is a strategic role based in Paris, partnering with deployment specialists, solution architects, and applied engineers who implement enterprise AI systems across finance, manufacturing, defense, healthcare, and public sector clients.

You'll serve as the operational backbone for a distributed solutions organization, driving staffing strategy, capacity planning, and resource optimization across Europe, North America, Asia, and the Middle East. This high-impact position sits at the intersection of strategy, operations, and execution—directly accelerating the organization's ability to scale technical pre-sales and post-sales delivery.

Responsibilities

• Develop and execute global staffing strategy aligned with business forecasts, including resource allocation, staffing ratios across regions, and technical deployment metrics
• Build prioritization frameworks for recruitment to ensure solutions teams are staffed for high-impact customer engagements
• Minimize time-to-staff through efficient matching systems between team skills and customer requirements
• Partner with Solutions leadership on organizational design, role evolution, and scaling plans
• Identify and track key metrics measuring staffing efficiency, team utilization, and impact on customer success and revenue
• Create reporting mechanisms tracking time-to-staff, skill gaps, and deployment success rates
• Design scalable processes, automations, and tools to streamline talent deployment and reduce operational friction
• Optimize team member lifecycle from onboarding to project allocation, maximizing productivity
• Collaborate with Sales, Product, Revenue Operations, Talent Acquisition, and HR to align staffing with customer demands and business priorities
• Support development of technical engagement models that maximize customer success
• Prepare executive review materials highlighting project successes, challenges, and strategic recommendations

What We're Looking For

• 3+ years of experience in strategic operations, staffing, chief of staff, or resource management within technical sales, solutions engineering, or professional services environments
• Proven track record optimizing processes, impacting business KPIs, and aligning resources with business priorities
• Experience in staffing, resource management, or talent deployment strongly preferred
• Strong analytical skills with experience in Salesforce, data warehouses, and BI tools such as Looker, Hex, or BigQuery
• Exceptional negotiation and diplomacy skills navigating complex stakeholder dynamics and aligning competing priorities
• Hands-on, execution-focused mindset with bias for action in ambiguous, fast-changing environments
• Technical acumen understanding AI implementation, use cases, and scaling challenges is a strong plus
• Bachelor's degree required; MBA or advanced degree preferred
• Fluency in English at native level; additional European languages are a plus

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team conducts an initial screening to understand your background and fit for the role. We then submit qualified candidates to our client for consideration. Please do not attempt to contact the client directly, as all communication is managed through our firm to ensure a smooth process for everyone involved.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work with our clients to ensure fair consideration throughout the recruitment process.