Deal Desk Analyst

About This Opportunity

We are representing a high-growth SaaS organization in their search for a Deal Desk Analyst based in the USA. Our client serves a global customer base and has built a robust revenue operations infrastructure that requires thoughtful expansion. This role sits at the intersection of deal execution, systems optimization, and cross-functional enablement—supporting the commercial engine while building the frameworks that allow Deal Desk to scale.

Responsibilities

In this role, you will:

• Own day-to-day deal support by reviewing in-flight order forms for non-standard terms and routing exceptions appropriately before they reach Legal or provisioning teams. Beyond throughput, you'll establish quality standards, exception taxonomy, and intake criteria to create cleaner systems over time.
• Turn post-close opportunity review into a systemic feedback loop. Audit closed-won deals for accuracy between Salesforce and contract data, surface reconciliation gaps before they impact billing or provisioning, diagnose root causes—whether SFDC field mapping, contract template gaps, or rep behavior—and drive upstream fixes.
• Build and own the Deal Desk operating system. Design and maintain runbooks, approval matrices, intake workflows, and deal-type documentation that enable the team to scale with a self-serve-by-default, escalation-by-exception model.
• Contribute to infrastructure that replaces workarounds. Translate operational pain points into structured input for engineering and RevOps teams. The goal is not just to document problems but to help design the systems that eliminate them.

What We're Looking For

• 4–6 years of experience in Deal Desk, Revenue Operations, Sales Operations, or a related commercial function, with direct exposure to contract review, deal structuring, or order management.
• Salesforce proficiency—comfortable navigating Opportunity and related objects, pulling reports, spotting data quality issues, and understanding how SFDC connects to the broader quote-to-cash toolset.
• Systems thinker with a builder's bias. When you encounter a recurring problem, your instinct is to understand why it keeps happening and fix the process—not just close the ticket. You document learnings, build solutions that prevent future instances, and measure outcomes.
• Comfortable operating in ambiguity. You can hold the current state together while contributing to what replaces it, without needing perfect clarity to move forward.
• Clear cross-functional communicator—equally comfortable fielding questions from account executives, looping in Sales leadership and Legal on redlines, or writing clean summaries for Finance. You know how to close the loop effectively.
• Analytical and structured—able to build post-close audit trackers, exception logs, or reconciliation reports independently, and turn output into actionable recommendations.
• Experience with CLM or order form tooling such as Ironclad, DocuSign CLM, Conga, or similar platforms is required.

How We Work with You

Candidates apply directly through getajob.ai. Our recruiting team will conduct an initial screening to understand your background and confirm alignment with the role. If there's a mutual fit, we will submit your profile to our client for consideration. Please do not contact the employer directly—all communication and interview coordination will be managed by our talent team to ensure a smooth and professional process.

Pay

Pay details will be discussed during the screening process based on your location and experience level.

Get A Job.ai is an equal opportunity recruiter. We welcome applicants from all backgrounds and are committed to building diverse candidate pools for our clients.