Key Account Supervisor

Join KONE, Inc as a Key Account Supervisor in Cooper City, Broward County, where you'll drive client success and revenue growth for one of the world's leading providers of vertical transportation and building solutions. This full-time position offers the opportunity to manage and expand key client relationships while contributing to KONE's mission of improving urban flow and city livability.

About the Role

As a Key Account Supervisor, you'll take ownership of strategic client partnerships and ensure exceptional service delivery across your assigned accounts. This role sits at the intersection of customer relationship management, operational oversight, and business development—perfect for someone who thrives on building long-term partnerships and driving results in a fast-paced environment.

What You'll Do

• Manage and nurture relationships with key clients, serving as the primary point of contact for account strategy and performance
• Oversee day-to-day account operations, ensuring timely service delivery and client satisfaction
• Identify opportunities to expand service offerings and increase account value through consultative selling
• Coordinate with cross-functional teams to resolve client issues and maintain account health
• Track account performance metrics and report on key indicators to senior management
• Develop and execute account plans aligned with KONE's growth objectives

What We're Looking For

• Proven experience managing key client accounts or managing customer-facing teams
• Strong communication and interpersonal skills with the ability to build trust at all organizational levels
• Demonstrated track record of driving revenue growth and improving client retention
• Excellent organizational skills and attention to detail
• Ability to thrive in a dynamic environment and manage multiple priorities
• Proficiency with CRM systems and business management tools

About KONE, Inc

Since 1910, KONE has been a global leader in elevators, escalators, automatic building doors, and integrated maintenance and modernization solutions. With a commitment to innovation and sustainability, KONE enhances the built environment and improves how people move through our world's cities every day.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.