- Full Time
- Gahanna, Franklin County
- 37440-45760 USD / Year
Mid-State Sales
Join Mid-State Sales as a Customer Service Representative at our Gahanna, Franklin County location. This is a full-time position supporting customers in the hydraulic hose and tube manufacturing industry.
About the Role
As a Customer Service Representative at Mid-State Sales, you'll be the first point of contact for our customers, handling inquiries, managing orders, and building lasting relationships. You'll work directly with clients to understand their needs, resolve concerns, and ensure they receive exceptional service. Your role will be central to maintaining our reputation for quality and reliability in the manufacturing sector.
What You'll Do
- Respond to customer inquiries via phone, email, and other channels with prompt, professional service
- Process orders and coordinate with internal teams to ensure accurate and timely delivery
- Provide product information and technical guidance to support customer decision-making
- Resolve customer issues and complaints professionally and effectively
- Maintain accurate records and follow up with customers on their requests
- Support the sales team and contribute to a positive customer experience
What We're Looking For
- Strong verbal and written communication skills
- Proven customer service experience or demonstrated aptitude for working with customers
- Problem-solving mindset and ability to think on your feet
- Attention to detail and organizational abilities
- Professional demeanor and positive attitude
- Willingness to learn about hydraulic products and our industry
Why Join Mid-State Sales
Mid-State Sales offers competitive compensation and comprehensive benefits designed to support your career growth. Full-time team members receive 401(k) with company matching, performance bonuses, tuition assistance, health and dental coverage, vision insurance, paid time off, stock options, a company car, and parental leave. We also provide free uniforms and complimentary snacks, plus ongoing training and development to help you advance within the organization.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore Mid-State Sales online
Working in Gahanna, Franklin County
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Ohio is a state in the Midwestern region of the United States. It borders the Canadian province of Ontario to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the west, and Michigan to the northwest. Ohio is the 34th-largest state by area, at 44,825 sq mi (116,100 km2), and the seventh-most populous state, with a population of nearly 11.9 m
- Elevation 243m (797 ft)
Source: Wikipedia (state)
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