Senior Manager, Commercial Enablement

Responsibilities

We are representing a confidential food-delivery client seeking a Senior Manager, Commercial Enablement to build and lead their Commercial Enablement function across 37 EMEA markets. This is a hands-on leadership role sitting at the heart of the merchant organization, where you'll lead a multi-disciplinary team spanning Commercial Learning & Development, Analytics, and Commercial Incentives.

You will equip merchant-facing Sales, Account Management, and Support teams with the insights, capabilities, tools, and incentives they need to execute consistently and deliver exceptional outcomes.

Learning & Development: Oversee the design and delivery of learning programs that build the skills, knowledge, and confidence teams need to execute consistently across markets—from new hire onboarding and role-based learning paths to manager enablement and targeted capability-building tied to commercial priorities. Partner with commercial leaders and central People, HR, and L&D teams to ensure programs are practical, measurable, and integrated.

Commercial Incentives: Own the design, rollout, and operation of incentive programs that align frontline behaviour with selection, growth, quality, profitability, and merchant outcome goals. Drive continuous improvement in incentive governance, documentation, controls, dispute resolution, and performance measurement, ensuring accurate tracking and on-time payouts.

Analytics & Reporting: Provide trusted, actionable performance insights to commercial leaders and frontline teams. Ensure access to clear dashboards, validated metrics, consistent definitions, and reporting that helps identify priority merchants, performance gaps, execution opportunities, and areas requiring intervention. Partner with Data Science, Engineering, Analytics, and business stakeholders to improve data quality and reporting adoption.

What We're Looking For

Our client needs a seasoned commercial, strategy, operations, or enablement leader with a track record of operating at scale across complex, multi-country markets.

• 8+ years' experience in strategy consulting, commercial strategy, revenue operations, sales operations, merchant operations, or a related field
• A track record of leading multi-disciplinary, multi-country teams, ideally spanning analytics, learning & development, program management, and incentive design
• Strong commercial judgment and a relentless drive to connect enablement work to measurable business outcomes
• A bias for action—pragmatic, hands-on, and comfortable navigating ambiguity
• Experience building scalable operating models, processes, governance, and performance management systems
• A proven ability to design and deliver L&D programs for Sales, Account Management, and Support teams
• Strong analytical fluency—defining metrics, challenging data quality, and turning insight into action
• Hands-on experience with incentive programs, sales compensation, variable pay, or other performance-based reward mechanisms
• Excellent stakeholder management and communication skills, with the ability to distill complexity and align diverse audiences around clear decisions

Location: London or EMEA

How We Work With You

When you apply through Get A Job.ai, our talent team will review your profile and schedule an initial screening conversation. If there's a strong mutual fit, we will submit your candidacy to our client for consideration. Please do not contact the client directly—all communication flows through our recruiting team to ensure a professional, coordinated process.

Our client's interview process typically includes 4-5 stages designed to let your skills and experience shine.

Pay

Pay details were not provided for this role. Compensation will be discussed during the screening process with Get A Job.ai and confirmed with the client.

Equal Opportunity: Get A Job.ai is committed to fostering an inclusive recruitment process. We welcome candidates from all backgrounds and are happy to discuss any reasonable adjustments you may need during the application or interview stages.