Senior HR & Operations Coordinator (LATAM only)

About This Opportunity

Our talent team is representing a confidential remote services organization seeking a Senior HR & Operations Coordinator for their LATAM-based team. This position supports comprehensive HR operations, performance management, recruitment coordination, and day-to-day administrative processes across a distributed workforce.

The role requires bilingual English-Spanish communication and coordinates activities affecting approximately 50-100 active contractors, managing performance reviews, conducting interviews, supporting payroll preparation, and maintaining critical operational systems.

Responsibilities

• HR Operations: Coordinate contractor onboarding, maintain accurate HR records, track attendance and schedule changes, support monthly payroll preparation, manage training activities, and handle confidential personnel information
• Performance Management: Coordinate and facilitate performance reviews at multiple intervals (first-month, third-month, sixth-month, annual), schedule review meetings with multiple stakeholders, communicate directly with clients to collect feedback, prepare documentation and summaries, track improvement plans and deadlines
• Recruitment Coordination: Conduct individual HR interviews and facilitate group interviews, evaluate candidates for English communication and professional alignment, coordinate interview scheduling with hiring managers and clients, prepare objective interview notes, maintain candidate records in ATS, follow up throughout the selection process
• Systems & Data Management: Maintain accurate information across HRIS, CRM, and tracking systems, perform data cleanup and corrections, support operational reporting and KPI tracking, coordinate follow-ups between departments, maintain SOPs and procedural documentation
• Process Ownership: Independently manage day-to-day HR activities including onboarding, performance documentation, interview coordination, calendar management, and operational trackers while escalating appropriate decisions to management

What We're Looking For

• Experience: Minimum 3 years in HR Operations, Recruitment Coordination, or similar role; 4+ years preferred
• Language Skills: C1 or advanced professional English proficiency required; strong professional Spanish communication
• Communication: Ability to communicate directly and professionally with English-speaking clients via email and virtual meetings
• Interview Experience: Hands-on experience conducting candidate interviews and evaluating professional qualifications
• Performance Management: Experience coordinating performance reviews and maintaining performance documentation
• Systems Proficiency: Experience with HRIS, ATS, CRM, or business-management systems; Zoho Recruit or Zoho CRM experience strongly preferred
• Data Management: Comfortable with spreadsheets, reports, operational data, and confidential records
• Organizational Skills: Exceptional attention to detail and ability to manage multiple recurring deadlines and follow-ups
• Judgment: Ability to work independently while recognizing when management approval is required
• Preferred: Experience supporting remote teams, payroll preparation, workflow automation, SOP creation, or high-volume recruitment processes
• Location: LATAM candidates only; 100% remote position

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team conducts an initial screening to understand your background and qualifications. We then present qualified candidates to our client for their review and interview process. Please do not attempt to contact the client organization directly, as all communication is managed through our talent team to ensure a professional and organized process for all parties.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices and welcomes applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or veteran status.