Senior Executive Assistant – Customer Success & Services

About This Opportunity

We are representing a confidential IoT technology company in their search for a Senior Executive Assistant to support the VP of Customer Success. This is not a traditional EA role—you will operate as a strategic partner and trusted extension of executive leadership, functioning as equal parts operator, project manager, and thought partner.

You will sit at the center of a large, fast-moving organization and use your judgment, initiative, and influence to keep the VP and team running at peak velocity. This role requires someone who can anticipate needs before they're voiced, navigate complex stakeholder dynamics, and turn ambiguous requests into crisp execution.

This is a remote position based in the United States. Candidates must be able to support West Coast business hours and be open to travel approximately once per month. Relocation assistance will not be provided.

Responsibilities

• Manage executive calendar, communications, and daily operating rhythm with exceptional foresight
• Plan and coordinate complex multi-leg domestic and international travel, including prep materials and stakeholder coordination
• Serve as trusted liaison to senior leaders, investors, and cross-functional partners both internally and externally
• Own expense management, team meeting agendas, action item tracking, and operational continuity across the organization
• Lead planning and execution of team onsites, offsites, and executive events with high attention to detail
• Take on high-impact, time-sensitive special projects that cut across the organization, from executive briefings to cross-functional initiatives
• Champion organizational culture and operating principles in all interactions

What We're Looking For

Required Qualifications:

• 6+ years of experience supporting VP-level or above executives in fast-paced environments
• Proven track record supporting GTM/Sales leadership
• Demonstrated ability to operate with discretion, sound judgment, and high emotional intelligence in sensitive or ambiguous situations
• Exceptional written and verbal communication skills with executive presence
• Track record of building scalable systems and processes, not just executing tasks
• Ability to maintain Pacific Time business hours regardless of location
• Flexibility to travel approximately once per month

Preferred Qualifications:

• Familiarity with enterprise SaaS or high-growth technology environments
• Comfort with productivity and AI tools (Slack, Notion, Google Workspace, AI assistants)

Ideal Candidate Profile:

• You're an operator, not just a coordinator—you see the system behind every calendar invite and default to ownership over escalation
• You thrive with ambiguity and pace, can hold multiple priorities simultaneously, and communicate clearly without being asked twice
• You take pride in the craft of elite executive support and are always learning and refining your approach

How We Work With You

Our talent team at Get A Job.ai partners with exceptional organizations to identify outstanding executive support professionals. When you apply through our platform, a dedicated recruiter will screen your application and guide you through the process. If you're a strong match, we will submit your profile to our client for consideration.

Please note: candidates should apply only through Get A Job.ai and should not contact the client organization directly.

Pay

This role offers competitive compensation. Specific pay details will be discussed during the interview process based on experience, skills, and location. The position is also eligible for equity and performance-based incentives.

Get A Job.ai is an equal opportunity employer. We welcome candidates from all backgrounds and are committed to creating an inclusive recruitment experience. All qualified applicants will receive consideration without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, protected veteran status, disability, age, or other characteristics protected by law.