Retail Team Lead (Berlin Flagship Store)

About This Opportunity

We are representing a confidential furniture design organization seeking a Retail Team Lead for their flagship store in Berlin. Our client combines premium craftsmanship with innovative technology to deliver made-to-order solutions that reflect modern living. This is an opportunity to join a fast-growing European brand at a pivotal stage of their retail expansion.

As Retail Team Lead, you'll work alongside the Store Manager to build a high-performing team and deliver exceptional customer experiences. You'll be a hands-on leader who drives sales performance, coaches team members, and ensures operational excellence across all aspects of the store.

Responsibilities

• Drive active selling on the floor to consistently achieve daily sales targets
• Support the Store Manager in motivating the retail team to meet daily sales, service, and operational objectives
• Communicate priorities, targets, procedures, and feedback clearly to keep the team aligned
• Coach team members through regular feedback, on-the-job training, and individual development
• Ensure efficient and continuous store operations, stepping up during the Store Manager's absences
• Assist in implementing visual merchandising guidelines, product displays, and promotions
• Oversee inventory management tasks including stock counts, replenishment, and loss prevention
• Handle opening/closing procedures, cash handling, and compliance requirements

What We're Looking For

• 2+ years of experience in retail or gastronomy, with a strong understanding of sales and KPI management
• Passion for design, furniture, and architecture - supported by studies or strong personal interest
• Excellent communication skills in German and English - approachable and confident, able to quickly build trust and understand customer needs
• Skilled at explaining technical product details in a simple, engaging, and passionate way
• Expertise in retail operations, including customer service procedures, handling complaints, returns, escalations, and service recovery
• Hands-on experience in visual merchandising and delivering structured operational training to team members
• Comfort using POS systems, retail technology, scheduling tools, and CRM systems
• Readiness for stationary and shift work at the Berlin store location

How We Work With You

Our talent team at Get A Job.ai partners with innovative organizations across Europe to connect them with exceptional candidates. When you apply through our platform, a dedicated recruiter will screen your application and guide you through the process. If there's a strong match, we'll submit your profile directly to our client. Please note that candidates should not contact the client directly - all communication will be managed through Get A Job.ai to ensure a smooth and professional experience.

Pay

Compensation details will be discussed during the screening process with our recruitment team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work to ensure fair access to opportunities for everyone.