Principal Product Manager (Strategic Account Interactions) – Security Solutions

Responsibilities

Our client, a global enterprise software company in the security technology sector, is seeking a Principal Product Manager to serve as the primary product voice for their most strategic enterprise accounts. In this high-impact role, you will own the relationship between the product organization and key enterprise customers, managing enhancement requests across multiple accounts simultaneously.

You will build and maintain structured systems to track, prioritize, and advance customer requirements through the pipeline. Your responsibilities include translating customer pain points into coherent product direction, synthesizing input from multiple accounts into capabilities that benefit the broader market, and feeding validated patterns back into core product roadmaps.

As the primary product representative, you will engage directly with senior customer stakeholders including CISOs, CTOs, and VPs of Security Operations, delivering roadmap updates and managing expectations even when delivering difficult news. You will partner across Product, Sales, Customer Success, Engineering, and Legal teams, supporting deal cycles through RFP responses, security questionnaires, and roadmap presentations.

You will create visibility artifacts such as roadmap trackers, enhancement dashboards, and decision memos that reduce meeting overhead. Using structured frameworks like RICE and weighted scoring, you will prioritize requirements with both data and judgment, always transparent about which is which. You will write requirements that engineering teams can execute without follow-up clarification, and you will navigate tension between contractual commitments and internal priorities directly rather than through escalation.

What We're Looking For

• Experience: 7–10 years in product management with at least 4 years in B2B enterprise software. Demonstrated track record owning product areas with meaningful revenue impact and working directly with named strategic accounts. Experience with hyperscalers, MSSPs, or public sector is a strong plus.
• Security Domain Expertise: Hands-on knowledge of SIEM, SOAR, XDR, or broader security operations platforms, either as a product manager or former practitioner (SOC analyst, detection engineer, security architect). You can credibly discuss detection engineering, log ingestion pipelines, correlation rules, threat hunting workflows, and compliance use cases without support. Prior experience as a security practitioner brings exceptional credibility.
• Enhancement Request Management: Direct experience running structured enhancement request pipelines across multiple enterprise accounts simultaneously. Ability to step into complex relationships with dozens of open requests and establish working tracking systems rapidly.
• Executive Presence: Comfort serving as the primary product voice with C-suite and VP-level stakeholders. Ability to deliver difficult news while maintaining relationships and holding both executive and analyst perspectives in the same conversation.
• Technical Credibility: You earn engineering respect through requirement quality rather than authority. You write actionable specifications and understand enough architecture to assess feasibility and scope independently.
• Cross-Functional Leadership: Proven ability to operate at the intersection of Product, Sales, Customer Success, Engineering, and Legal. You lead across matrixed organizations, align multiple stakeholders, and drive execution in dynamic, remote-first environments with principal-level autonomy and judgment.
• Structured Thinking: You bring order to unstructured problems using data-driven prioritization and clear judgment. You move work proactively through systems, default to visibility through artifacts over meetings, and synthesize customer needs into product direction rather than relaying demands.
• AI-Augmented Workflow: Regular use of AI tooling for synthesis, documentation, and preparation to manage higher volumes of customer context. Proven ability to accelerate development and optimize processes while owning final outcomes.
• Communication Excellence: Outstanding written and spoken communication skills. Ability to distill complex security operations concepts into clear narratives for both technical and non-technical audiences including executive management.

Travel: This remote-first role requires travel up to 50% to support strategic accounts, including on-site executive and design-partner engagements.

How We Work With You

Our talent team at Get A Job.ai represents multiple confidential clients across the technology sector. When you apply through our platform at getajob.ai, one of our recruiters will screen your background and experience. If there is a strong match, we will submit your profile to our client for consideration. Please apply only through Get A Job.ai—do not attempt to contact the client organization directly, as we manage the entire candidate process on their behalf.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to building diverse candidate pools and providing equal employment opportunity to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.