Law Firm Receptionist

Join Hiring Company as a Law Firm Receptionist in Baltimore, Maryland, where you'll be the professional face and voice of our practice. This full-time, in-office position welcomes you to establish lasting first impressions with clients and visitors while supporting the seamless operation of our legal team.

Position Summary

As the receptionist for Hiring Company, you are the first point of contact for all who walk through our doors or call our Baltimore office. You'll greet clients with warmth and professionalism, answer incoming calls with care and efficiency, and gather essential information to help us serve our clients effectively. Your role sets the tone for every client interaction and is integral to the firm's reputation and success.

Responsibilities

• Answer all incoming calls with professionalism, warmth, and clarity; route calls appropriately
• Greet clients and visitors upon arrival; manage check-in process
• Collect and document client information for legal matters and intake purposes
• Communicate with prospective clients to understand their legal needs and begin intake processes
• Follow up with current clients and coordinate scheduling of appointments and consultations
• Maintain a professional, organized reception area
• Support the legal team with administrative coordination as needed

Qualifications

• Excellent phone etiquette and verbal communication skills
• Professional demeanor and ability to remain composed in a busy environment
• Strong organizational and time-management skills
• Ability to multitask and prioritize multiple incoming calls and inquiries
• Demonstrated customer service experience
• Ability to maintain confidentiality and professionalism at all times

Working at Hiring Company

At Hiring Company, we believe our receptionist is crucial to delivering the professional, attentive service our clients deserve. We're a collaborative legal practice where every team member contributes to a supportive, professional environment. You'll work alongside attorneys and staff who value excellent client service and take pride in our firm's reputation.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.