Key Account Manager

About This Opportunity

Our talent team is representing a confidential precision manufacturing organization in their search for a Key Account Manager focused on semiconductor customers. This remote role (based anywhere in the United States) requires 40–60% travel to customer sites and manufacturing facilities across North America.

You will serve as the strategic business partner to major semiconductor metrology and inspection accounts, aligning customer project timelines with production capacity and driving new product introduction wins. This isn't a transactional sales role—you'll be championing opportunities in advanced optics, laser machining, and precision mechatronics technologies across a portfolio of specialized factories.

Responsibilities

• Pipeline Development: Identify urgent customer needs that can be solved through precision optical and laser solutions; align business roadmaps and convert strategic discussions into qualified opportunities
• Strategic Growth: Drive year-over-year share increases by introducing existing accounts to new technologies, materials, and service offerings
• NPI Leadership: Guide new projects from ideation through production, ensuring customer timelines align with manufacturing capacity and preventing operational bottlenecks
• Demand Planning: Build and maintain 12-month rolling forecasts to support raw material procurement and factory scheduling; flag gaps between forecasts and actual purchase orders
• Customer Alignment: Conduct regular face-to-face meetings with key stakeholders for business reviews, quality discussions, and opportunity discovery
• Internal Coordination: Sync with Production, Quality, and Supply Chain teams on capacity constraints, equipment status, and material lead times
• Escalation Management: Serve as the primary point of contact for customer concerns regarding factory performance
• Process Rigor: Execute account management methodologies (MEDDPICC, 80/20) for incoming requests and outgoing quotes

What We're Looking For

• 5+ years of semiconductor OEM or technical account management experience
• High technical fluency in one or more: semiconductor metrology/inspection tools, precision optics, laser machining, high-voltage components, or precision manufacturing
• Proven "hunter" mentality with a track record of finding and closing new business in technical or industrial markets
• Deep understanding of production lifecycles, including lead times, supply chain constraints, and the NPI process
• Strong analytical skills; ability to synthesize complex data into accurate forecasts using ERP systems and advanced Excel
• Excellent communication abilities—capable of managing difficult conversations while preserving customer relationships and protecting operational integrity
• Proficiency with Microsoft Office, CRM platforms, and ERP systems
• U.S. Person status (U.S. citizen, national, lawful permanent resident, or refugee/asylee) may be required due to controlled goods and export regulations

How We Work With You

When you apply through Get A Job.ai, one of our recruiters will review your qualifications and conduct an initial screen. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the client directly—all communication and interview coordination will flow through our team to ensure the best experience for everyone involved.

Pay

The client's compensation range for this position is $112,700–$169,100 annually, depending on experience. This role may also be eligible for a performance-based bonus. Benefits include health coverage, 401(k) with company match, PTO, and additional programs.

Get A Job.ai is an equal opportunity recruiter. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.