German Speaking Account Manager – Hotels EMEA

About This Opportunity

We are representing a confidential hospitality technology organization seeking a German-speaking Account Manager to manage and grow their hotel portfolio across the EMEA region. This is a remote position based in France, where you'll serve as a trusted advisor to hotel clients, bridging their operational needs with innovative technology solutions.

Our talent team at Get A Job.ai is handling the full recruitment process for this strategic role. You'll work with cross-functional teams to ensure client success, drive ROI, and influence product development through data-driven insights.

Responsibilities

• Meet and exceed monthly and quarterly retention and revenue goals by protecting core revenue and closing growth opportunities
• Ensure exceptional customer satisfaction and support client operational needs by optimizing technology solutions for every hotel account
• Maintain operational excellence by documenting all client communications within CRM systems and reporting on account health and KPIs to senior leadership
• Demonstrate subject matter expertise on the full suite of solutions, including table management platforms and online marketing tools, to solve complex C-suite challenges
• Act as the "Voice of the Customer" by providing consistent field feedback on trends and feature requirements to Product and Marketing teams
• Collaborate with Account Executives and Inside Sales Representatives to ensure seamless client transitions from signed to live

What We're Looking For

Required Qualifications:

• Business-level proficiency in German
• 5+ years of Account Management or equivalent experience
• Proven experience working under pressure, meeting ambitious goals, and managing multiple priorities simultaneously
• Outstanding negotiating and communication skills
• Aptitude for data-driven business decisions and the ability to reframe a client's view of their business through insights
• Ability to travel 30-50% across the EMEA region for on-site client meetings and industry events

Preferred Qualifications:

• Account Management experience within a B2B SaaS or high-growth hospitality technology environment
• Proficiency in Google Suite and CRM solutions like Salesforce, along with AI fluency and its professional application
• Prior restaurant management or food and beverage sales experience
• Genuine passion for the hospitality industry and technology

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and ensure alignment with the role requirements. We then submit qualified candidates to our client for consideration. Please do not attempt to contact the client directly, as all applications must come through our structured process.

Pay

Pay via Get A Job.ai: €40,000-€50,000 annually, depending on experience and qualifications.

Additional Benefits Include:

• Work from almost anywhere for up to 20 days per year
• Generous paid leave: 25 days vacation annually plus RTTs
• Additional time off for birthday and wedding days
• Health and Life Insurance Scheme
• Occupational Health Service
• Professional development budget and access to thousands of on-demand e-learning courses
• Leadership development opportunities

Work Environment: This role requires flexibility to accommodate a global workforce operating across multiple time zones. While most responsibilities align with conventional business hours, you may occasionally need to manage communications outside regular hours to collaborate with international colleagues and address urgent matters.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates and are committed to creating an inclusive recruitment process. If you need any reasonable adjustments during the application or interview process, please let us know.