Director of Engineering, Enterprise Product

About This Opportunity

We are representing a confidential client in the enterprise software space who is seeking a Director of Engineering to lead their ticketing platform engineering organization. This is a high-impact leadership role reporting to the VP of Engineering, where you'll guide the technical direction of systems that power large-scale live event operations globally.

In this position, you'll lead engineering teams responsible for complex, business-critical platforms while partnering closely with product and design leadership. You'll balance maintaining a mature system serving major clients with driving modernization and evolving toward next-generation architecture. A key focus will be pioneering AI-native engineering practices and transforming how teams build software.

Responsibilities

• Set technical direction for the platform, collaborating with Engineering Managers and Staff+ engineers on architecture, system ownership, modernization, and platform boundaries
• Lead the evolution of mature, business-critical systems while balancing client commitments with long-term reliability, scalability, and platform improvements
• Contribute technically when high-leverage, including through architecture reviews, technical designs, prototyping, debugging, and documentation
• Pioneer AI-native engineering by evolving how teams design, build, test, and operate software, turning successful experiments into repeatable improvements
• Partner as a peer with Product and Design leadership to shape strategy and product direction
• Develop deep understanding of clients and business needs, distinguishing client-specific requirements from durable platform opportunities
• Participate in important client, sales, and implementation conversations where engineering context is critical
• Lead and develop Engineering Managers and senior technical leaders, creating clear ownership and strong leverage
• Build a strong engineering culture combining high ownership, technical debate, strong execution, and sustainable performance

What We're Looking For

• Experience leading multiple engineering teams and Engineering Managers in complex software organizations
• Strong technical judgment and architectural depth to work credibly with senior engineers on difficult system and platform decisions
• Willingness and ability to contribute technically through architecture, prototyping, debugging, and code when it provides the highest leverage
• Hands-on experience with AI-assisted software development and a strong point of view on how AI changes engineering practices and the software development lifecycle
• Track record evolving mature, business-critical systems while continuing to deliver customer value
• Proven ability creating technical strategy from ambiguous product and business problems
• Experience partnering closely with senior Product and Design leaders and quickly learning complex customer domains
• Experience developing Engineering Managers and Staff+ engineers and creating leverage through other leaders
• Strong cross-functional leadership, communication, ownership, and comfort making consequential decisions with incomplete information
• Experience with ticketing, live events, commerce, payments, reservations, inventory, or similarly complex transactional systems is a plus

How We Work With You

When you apply through Get A Job.ai, our talent team will review your background and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the client directly—we'll manage all communications and coordinate the interview process on your behalf.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Benefits through the client include: Equity stake, discretionary annual bonus, flexible work environment (remote or hybrid), work-from-home stipend, unlimited PTO, up to 16 weeks paid family leave, 401(k) matching, student loan matching, comprehensive health benefits, family building support, wellness stipends, and entertainment perks.

Equal Employment Opportunity: Get A Job.ai is committed to providing equal employment opportunities to all applicants regardless of race, color, religion, age, national origin, ethnicity, sex, sexual orientation, gender identity, disability, veteran status, or any other protected category.