Director, IT

About This Opportunity

We are representing a confidential technology company in their search for a Director, IT to lead IT Operations and IT Engineering for a distributed workforce of 500+ employees across the United States. This is a remote-first position available anywhere in the US.

Our client is building an AI-native organization where artificial intelligence is integral to how they build and operate. The IT team partners closely with Information Security, reporting to the CISO, and serves as a strategic enabler for employee productivity, security, and collaboration. This role offers the opportunity to reimagine IT operations with an engineering mindset—structured, automated, and metrics-driven—while scaling the function to its next stage of maturity.

Responsibilities

• Own the strategy and execution of core IT Operations and Engineering teams, including enterprise identity, endpoint management, network infrastructure, collaboration platforms, and end user services
• Drive the technical roadmap and transparency programs to provide leadership clear visibility into IT quality, risks, and investments
• Lead, hire, and grow a high-performing IT team, raising the bar toward an engineering-first skillset and standing up new IT engineering roles as the function scales
• Set and hold high quality service level standards through evolving the IT operating model: service ownership, response times, availability, and exceptional employee experience
• Partner with the CISO and Information Security to ensure every service and process meets security and compliance standards
• Identify and implement AI-native tools and automation that improve internal productivity and employee workflows
• Own IT vendor relationships, contract negotiations, and budget planning, partnering with Finance and Procurement
• Serve as escalation point and executive sponsor for major IT incidents, migrations, and large-scale initiatives

What We're Looking For

Required Experience:

• Minimum 15 years of experience in IT, including at least 7-8 years in a senior leadership role directing multiple teams or functions
• Deep hands-on grounding in modern IT infrastructure: identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking
• Experience embedding AI tools and automation into IT operations and employee productivity workflows
• Demonstrated security-first judgment partnering with Security and Compliance teams
• Experience owning budgets, vendor relationships, and procurement decisions
• Strong communication and stakeholder management skills, especially with non-technical teams
• Comfortable operating in a global, high-growth environment where systems and headcount scale quickly
• Bachelor's degree in Computer Science, related field, or equivalent experience

Preferred Experience:

• Experience leading IT or corporate engineering at a remote-first or high-growth technology company, with a modern cloud-based stack (e.g., Okta, Jamf, and SaaS collaboration tooling) rather than a traditional on-premise environment
• Hands-on experience building or deploying AI agents and automation into IT or employee workflows, with concrete use cases and measurable impact

How We Work With You

Get A Job.ai is representing this confidential client in their search. When you apply through our platform at getajob.ai, one of our talent team members will conduct an initial screening to understand your background and assess fit. If we move forward together, we will submit your profile to the client for consideration and guide you through their interview process.

Please apply exclusively through Get A Job.ai. Do not attempt to contact the client directly, as we are managing this search on their behalf.

Pay

The salary range for this position is $167,000 to $245,000, determined by geographic location, job-related knowledge, skills, and experience. The client also offers a comprehensive benefits package including medical, dental, vision, 401(k) with company matching, equity, flexible PTO, paid parental leave, and learning and development programs.

Get A Job.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.