Director, Engineering – Partnerships

Responsibilities

We are representing a confidential hospitality technology organization in their search for a Director of Engineering to lead a global Partnerships engineering organization. In this role, you will:

• Set the strategy and portfolio for partner integrations, APIs, developer experience and Solutions Engineering, making clear trade-offs across business value, partner commitments, reliability, and capacity
• Build a scalable Solutions Engineering model with disciplined intake, prioritization, escalation, SLAs, and communication by collaborating with support and other cross-functional teams
• Lead the technical direction for API Platform and Integrations, exploring how agentic development can transform the developer experience both internally and for external developers
• Turn recurring partner-identified problems and gaps into durable improvements in product, process and documentation
• Build trusted relationships across Partnerships, Product, Support, Security, Legal and Engineering teams, making timely decisions when priorities conflict and communicating outcomes, risks, and trade-offs clearly
• Lead and develop managers and senior technical leaders, strengthen delegation and succession planning, and expand the organization's scope through demonstrated results

What We're Looking For

Required qualifications:

• Significant experience leading engineering organizations that include multiple teams and managers
• Experience with APIs, distributed systems, platform engineering, developer experience, integrations, or another technically complex B2B ecosystem
• Demonstrated success creating prioritization, escalation and operating mechanisms in a high-demand environment
• Strong product judgment and the ability to distinguish a one-off request from a repeatable product or platform opportunity
• Strong written and verbal communication skills, including the ability to communicate clearly with executives, engineers, partners, and non-technical stakeholders
• A track record of hiring, coaching, and developing managers and senior engineers
• Sufficient technical depth to review architecture, ask incisive questions, assess risk, and make sound trade-offs without needing to be the primary implementer

Preferred qualifications:

• Experience in a marketplace, B2B SaaS, platform, developer products, payments, hospitality, commerce, or integration-heavy business
• Experience leading or partnering closely with Solutions Engineering, Professional Services, Customer Engineering, Technical Account Management, or a similar function
• Experience moving a high-touch onboarding or support model toward self-service, automation, AI-assisted support, or risk-based engagement
• Experience driving productivity, innovation, and operational improvements using AI development tooling
• Experience working with external partners, enterprise customers, sales, business development, security, legal, or revenue operations
• Strong background in data-driven decision making, metrics definition, and performance optimization for high-scale enterprise platforms
• Experience with API lifecycle management, OAuth/SSO, developer portals, certification, SDKs, event-driven systems, observability, or partner data access
• Experience operating across globally distributed teams and time zones

This is a hybrid role based in London, with an expectation of coming into the office two days per week.

How We Work With You

Our talent team at Get A Job.ai partners with leading organizations to connect exceptional candidates with outstanding opportunities. When you apply through our platform:

• A dedicated recruiter from Get A Job.ai will review your application and conduct an initial screening
• We will prepare and submit your profile to our client for consideration
• We manage the coordination and communication throughout the interview process
• Please do not contact the client directly—all communication should go through Get A Job.ai to ensure a smooth process

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Employment Opportunity

Get A Job.ai is committed to inclusive hiring practices. We welcome applicants from all backgrounds and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. If you require any reasonable accommodations during the application or interview process, please let your recruiter know.