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Customer Success Manager

  • Company: Get A Job.ai
  • Location: Paris, France
  • Salary: Pay not listed

Website Get A Job.ai

Represented by Get A Job.ai

About This Opportunity

We are representing a confidential SaaS organization in the automotive technology sector. Our client is seeking a Customer Success Manager to join their team in Paris. This is a hybrid role where you'll serve as the primary point of contact for clients, managing the full customer lifecycle from onboarding through growth and retention.

Responsibilities

  • Serve as the primary reference point for clients throughout their entire lifecycle, taking full account management ownership
  • Own the customer onboarding journey from contract signature to successful product go-live, ensuring alignment with digital strategy and service level agreements
  • Conduct structured onboarding sessions and translate client requirements into clear delivery briefs for cross-functional teams
  • Drive product adoption, prevent churn, and execute upselling and cross-selling activities to meet revenue goals
  • Provide ongoing expertise in digital marketing, lead generation, and lead management strategies
  • Track and report on key account metrics including NPS, retention, time-to-go-live, and product adoption rates
  • Manage stakeholder relationships and coordinate between delivery, sales, and product teams

What We're Looking For

  • Previous experience in Sales, Account Management, or Customer Success, ideally within a SaaS or digital product environment
  • Experience in account management or customer success with end-to-end customer onboarding ownership strongly preferred
  • Deep understanding of the B2B automotive dealer sector and web technologies (CMS, SEO concepts) or SaaS industry
  • Project management mindset with proven ability to bridge business requirements and technical delivery teams
  • Exceptional stakeholder management, communication, and relationship-building skills
  • Native French speaker with fluency in English
  • Proactive, goal-oriented approach with a passion for digital technologies and automotive innovation
  • Knowledge of digital marketing strategy

Work Pattern: Permanent contract, full-time, Monday–Friday. Hybrid role with occasional field trips across the country.

Benefits include: Company car, meal vouchers for each day worked, bi-monthly collaboration days with free breakfast, internal training paths and support with external education.

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and fit for the role. If there's a strong match, we'll submit your profile to our client for consideration. Please note that direct contact with the client outside of our process is not permitted.

Pay

Salary range €40,000–€50,000 depending on experience, plus commission plan between 10% and 20% of fixed salary.

Equal Opportunity: Get A Job.ai is committed to equal employment opportunity. We evaluate qualified applicants without regard to race, color, religion, age, family status, or any other protected characteristic.

Apply with Get A Job.ai

A recruiter will review your profile and submit you to the client. Do not contact the client directly.

More options

Apply with Get A Job.ai

Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.

Apply through Get A Job.ai. A recruiter will review your profile and submit you.

Terms used in this posting

hybrid
A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.

Working in Paris, Ile-de-France

Weather right now in Paris, Ile-de-France: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Paris is the capital and largest city of France, with an estimated city population of 2.04 million in an area of 105.4 km2 (40.7 sq mi), and a metropolitan population of 13.2 million as of January 2026. Located on the river Seine in the centre of the Île-de-France region, it is the largest metropolitan area and fourth-most populous city in the European Union (EU). Nicknamed the "City of Light", partly because of its role in the Age of Enlightenment, Paris has been one of the world's major centres of finance, diplomacy, commerce, culture, fashion, and gastronomy since the 17th century.

The Île-de-France is the most populous of the eighteen regions of France, with an official estimated population of 12,271,794 residents on 1 January 2023. Containing the capital city of France, Paris, it is located in the north-central part of the country and often called the Paris Region. Île-de-France is densely populated and retains a prime economic position on the national stage, and it covers

🇫🇷 Relocation safety for France: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in France: 7.5%via World Bank

Wage growth in France (year over year): 2.1%via Eurostat

GDP per capita in France: $48,986via World Bank

Consumer price inflation in France: 0.9% (annual) — via World Bank

Real GDP growth in France: 0.8% (annual) — via World Bank

Statutory minimum wage in France: €1,867/monthvia Eurostat

Cost of living in France: 7.9% above the EU averagevia Eurostat

Job vacancy rate in France: 2.4%via Eurostat

Average hours worked per year in France: 1,498via OECD

Nearby green space: 15 parks within 1.5km — closest is Square Jean XXIII (189m). via OpenStreetMap

Nearest public transit: Cité - Parvis Notre-Dame (bus stop, 165m). via OpenStreetMap

  • Elevation 38m (125 ft)

Source: Wikipedia (state)

About this role & career path

Traits that fit this role

  • Leadership Orientation
  • Self-Control
  • Social Orientation
  • Cooperation
  • Attention to Detail

Source: O*NET Work Styles (Distinctiveness Rank).

Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET

Source: O*NET (public-domain bulk data)

Salary & compensation

Workers in Office & Administrative Support occupations earn a national median of $39,669via US Census ACS / Data USA

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Success Manager
  • Employer Get A Job.ai
  • Location Paris, France
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted September 20, 2026
  • Apply by October 20, 2026
  • Country France
  • Overview Full job description on this page (404 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Success Manager

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

Source: O*NET

Limited public data for this employer

We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.

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Customer Success Manager Get A Job.ai · Paris, France