Customer Service Rep(03756) -321 Main Street

Join Domino's as a Customer Service Rep at our 321 Main Street location in Athol, MA, and help deliver great experiences to our customers every day. We're looking for a friendly, efficient team member to be the face of our store and keep operations running smoothly.

The Opportunity

As a Customer Service Rep at Domino's in Athol, you'll be the first point of contact for customers ordering pizza and other menu items. This full-time role is perfect for someone who enjoys fast-paced environments and takes pride in helping others. You'll develop real skills in customer communication, order management, and teamwork—qualities that employers value across any industry.

Your Responsibilities

• Answer phones, greet walk-in customers, and take orders accurately and courteously
• Process cash and card payments, maintaining a balanced drawer throughout your shift
• Input orders into our system with attention to detail and speed
• Communicate with delivery drivers and kitchen staff to coordinate order fulfillment
• Address customer questions and resolve concerns with professionalism
• Keep the front counter and customer-facing areas clean and organized
• Assist with light food preparation tasks as needed
• Follow all company policies and health and safety standards

What You Bring

• Friendly, professional demeanor and genuine interest in customer service
• Ability to multitask and stay calm during busy periods
• Strong math skills and accuracy with money handling
• Basic computer skills and comfort learning our ordering system
• Reliability and willingness to be a dependable team member
• Availability for a full-time schedule that may include weekends and evenings
• High school diploma or equivalent preferred but not required

Why Join Domino's

Domino's is one of the world's largest pizza delivery companies, and we're proud to operate right here in Athol, MA. As a team member at our 321 Main Street store, you'll work for a company with a reputation for growth, opportunity, and creating a fun workplace culture. We value our employees and invest in their development, offering a place where hard work and a positive attitude are recognized.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.