Customer Service Rep(07375) – 96 14th St. NE

Join Domino's in Buffalo, MN as a Customer Service Rep and be the friendly voice connecting customers with their favorite pizza and sides. This full-time position at our 96 14th St. NE location puts you at the heart of our team, handling orders, answering questions, and ensuring every customer has a great experience from first call to delivery.

What This Role Involves

As a Customer Service Representative at Domino's, you'll manage customer interactions across phone, online platforms, and in-person visits. Your primary focus will be accurately processing orders, addressing customer concerns, and promoting our menu offerings. You'll work in a fast-paced, team-oriented environment where communication and problem-solving directly impact customer satisfaction.

Day-to-Day Responsibilities

• Answer incoming phone calls and process customer orders with accuracy and efficiency
• Greet and assist customers visiting the Buffalo location
• Handle payments and manage cash or card transactions responsibly
• Answer questions about menu items, pricing, delivery times, and promotions
• Address and resolve customer complaints or concerns professionally
• Coordinate with kitchen and delivery teams to ensure smooth order fulfillment
• Maintain a clean, organized workspace and follow all company policies

Skills & Qualifications

• High school diploma or equivalent (preferred)
• Strong verbal communication and interpersonal skills
• Ability to multitask and handle peak-hour customer volume
• Basic computer skills and comfort learning point-of-sale systems
• Reliable, punctual, and able to commit to a full-time schedule
• Customer service experience (or willingness to learn)
• Friendly, patient demeanor and problem-solving mindset

About Domino's

Domino's is a global pizza delivery leader with a strong presence in communities across the United States, including Buffalo, MN. We're committed to delivering exceptional customer service and building careers for team members who want to grow with us. Working at Domino's means joining a supportive team that values reliability, customer focus, and continuous improvement.

Apply Today

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