Product Operations Specialist

Spgi is hiring a Product Operations Specialist for a full-time position based at IN - GURUGRAM DLF DOWNTOWN BLOCK 4 FL 11&12. This opportunity suits candidates near Gurugram who want to strengthen product workflows and support high-performing teams in a structured office environment.

What This Role Involves

The Product Operations Specialist role at Spgi focuses on keeping product teams efficient through clear processes, reliable data, and smooth day-to-day coordination. You will operate from the DLF Downtown Block 4 FL 11&12 offices in Gurugram, helping turn strategic product goals into repeatable operational practices that improve delivery quality and speed. The position blends process design, stakeholder alignment, and continuous improvement so product initiatives move forward without unnecessary friction.

Your Responsibilities

• Design, document, and refine operational processes that support the full product lifecycle from planning through release and iteration.
• Coordinate daily activities across product, engineering, design, and business partners to maintain shared priorities and clear handoffs.
• Track key product metrics, prepare concise status summaries, and surface risks or blockers early.
• Maintain product tools, templates, and knowledge bases so teams can locate accurate information quickly.
• Facilitate launch readiness reviews, retrospective sessions, and feedback loops that drive better outcomes.
• Identify workflow bottlenecks and implement practical improvements that raise efficiency and quality.
• Support roadmap execution by ensuring operational readiness, capacity visibility, and compliance with internal standards.
• Produce regular reports and insights that help leadership understand progress and make informed decisions.

Requirements

• Proven experience in product operations, product management support, business operations, or a closely related coordination role.
• Strong understanding of product development lifecycles and how cross-functional teams deliver software or digital products.
• Excellent organisational skills with the ability to manage multiple streams of work while meeting deadlines.
• Clear written and verbal communication that builds alignment across diverse stakeholders.
• Proficiency with collaboration platforms, project tracking tools, and data visualisation or spreadsheet analysis.
• Analytical mindset that turns operational data into actionable recommendations.
• Bachelor’s degree or equivalent practical experience that demonstrates readiness for this specialist level.
• Ability to work full-time on site at the Gurugram location and thrive in a collaborative office setting.

Why Join Spgi

Spgi is hiring for this Product Operations Specialist role and offers a supportive team environment where operational excellence is valued and individual contributions are visible. Working from IN - GURUGRAM DLF DOWNTOWN BLOCK 4 FL 11&12 places you at the centre of product delivery conversations and provides a stable, full-time platform to grow your expertise in product operations.

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