- Company: Spgi
- Location: Princeton, NJ
- New
- Full Time
- Princeton, NJ
- Apply on company site
Spgi at a glance
spglobal.com/en- Employees 17000
SEC filings mentioning "Spgi": 583 — search EDGAR
Spgi on this listing maps to S&P Global (domain spglobal.com), a U.S. public company with about 17,000 employees. Publicly described materials place its headquarters in Manhattan and center its work on financial information, analytics, and energy and commodities intelligence.
It is the parent of S&P Global Ratings, S&P Global Energy, S&P Global Market Intelligence, S&P Global Mobility, and CRISIL, and is majority owner of the S&P Dow Jones Indices joint venture. For a Director – Enterprise Service Experience role, that scale and multi-division structure matter more than any single product line: enterprise service experience work would sit inside a large, data-and-markets-oriented organization rather than a small local firm.
This opening is posted for Princeton, NJ and is not marked remote, so the role is framed as an on-site director-level position tied to that New Jersey location rather than a distributed-only post.
14,359 Wikipedia views in June 2026 — a rough gauge of public visibility.
Source: Wikipedia
Spgi seeks a Director – Enterprise Service Experience for its full-time opening in Princeton, NJ. This leadership position focuses on shaping superior service interactions at enterprise scale while based on-site in Princeton, NJ.
About the Role
As Director – Enterprise Service Experience at Spgi you will set the vision and direction for how enterprise stakeholders encounter and engage with service processes. The role combines strategic oversight with hands-on leadership to elevate consistency, efficiency, and satisfaction across service touchpoints. You will work from the Princeton, NJ location to ensure initiatives support broader operational priorities and deliver measurable improvements in experience quality.
Day-to-Day Responsibilities
- Shape multi-year roadmaps that guide enterprise service experience enhancements
- Collaborate across departments to redesign service journeys and eliminate friction points
- Establish and track metrics that reveal service performance and stakeholder sentiment
- Champion process refinements that balance user needs with operational practicality
- Mentor team members responsible for day-to-day service delivery excellence
- Present findings and proposed investments to executive audiences
- Coordinate pilots of new service approaches and evaluate outcomes for wider adoption
Who We're Looking For
- Proven background leading enterprise service experience programs or equivalent initiatives
- Ability to influence senior stakeholders and foster cross-team alignment
- Skill in turning qualitative feedback and quantitative data into actionable priorities
- Clear verbal and written communication habits suited to complex environments
- Comfort operating at both strategic and tactical levels within service-oriented functions
- Commitment to continuous improvement and user-centered thinking
Why Join Spgi
Spgi is hiring for this role and offers a supportive team environment in which experienced leaders can make a tangible difference. The Director – Enterprise Service Experience opportunity in Princeton, NJ provides a platform to influence service standards while growing professionally alongside dedicated colleagues.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Apply on getajob
Your application is saved to the employer hiring pipeline (ATS). No need to leave this page.
To apply for this job please visit spgi.wd5.myworkdayjobs.com.
Explore Spgi online
What people say about Spgi
Available public-thread items linked to the company cache are thin on culture or workplace opinion. Older Hacker News threads in the set are general technology release discussions (PostgreSQL 9.2, 2012), not S&P Global reviews. More recent Ask HN: Who is hiring? threads (April and June 2025) are broad hiring megathreads, not company-specific evaluations of Spgi.
Recent news headlines are more concrete. A Yahoo Finance report (July 2026) covers S&P Global completing a Mobility spin-off and reworking Market Intelligence. An S&P Global announcement describes a public Form 10 filing for a planned Mobility Global separation. Separate July 2026 pieces discuss revenue relative to expectations (simplywall.st), a B of A Securities note with a lowered price target (GuruFocus), and a Hold from Raymond James (The Globe and Mail). Treat these as market and corporate-structure coverage, not employee testimonials.
- PostgreSQL 9.2 released
- PostgreSQL 9.2 RC1 released
- Ask HN: Who is hiring? (June 2025)
- Ask HN: Who is hiring? (April 2025)
Recent news
- S&P Global (SPGI) Completes Mobility Spin Off And Reworks Market Intelligence - Yahoo Finance
- S&P Global (SPGI) Beat Revenue Expectations, Is The Stock Still Expensive? - simplywall.st
- SPGI Maintained by B of A Securities -- Price Target Lowered to $550 - GuruFocus
- S&P Global Announces Public Filing of Form 10 Registration Statement for Planned Separation of Mobility Global - S&P Global
- S&P Global (SPGI) Receives a Hold from Raymond James - The Globe and Mail
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Princeton, Mercer County
Weather right now in Princeton, Mercer County: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The job is based in Princeton, in Mercer County, New Jersey (display location: Princeton, Mercer County, New Jersey, United States), with a recorded elevation of about 69. It is listed as non-remote, so commuting or living near the Princeton/Mercer County area is part of the practical fit for a Director – Enterprise Service Experience hire.
New Jersey sits in the Mid-Atlantic and Northeastern U.S., in the dense Northeast corridor. It borders New York State to the north and northeast, the Atlantic Ocean on the east and south, Pennsylvania across the Delaware River to the west, and Delaware Bay toward the southwest. Princeton’s location in that corridor is relevant for a large financial-information employer: many staff and partners sit across the NY–NJ–PA metro region even when the day-to-day seat is New Jersey rather than Manhattan headquarters.
New Jersey is a state located in both the Mid-Atlantic and Northeastern regions of the United States. Located at the geographic hub of the heavily urbanized Northeast megalopolis, it is bordered to the northwest, north, and northeast by New York State; on its east, southeast, and south by the Atlantic Ocean; on its west by the Delaware River and Pennsylvania; and on its southwest by Delaware Bay a
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
National unemployment rate in US: 4.2% — via World Bank
Private-sector wage growth (year over year): 3.3% — via FRED
National quits rate: 1.9% — via FRED (BLS JOLTS)
GDP per capita in US: $90,027 — via World Bank
Consumer price inflation in US: 2.9% (annual) — via World Bank
Real GDP growth in US: 2.2% (annual) — via World Bank
Average hours worked per year in US: 1,800 — via OECD
Cost of living in New Jersey: 8.8% above the national average — via BEA
Median household income in Mercer County: $96,333 — via US Census ACS / Data USA
Average commute time in Mercer County: 28 min — via US Census ACS / Data USA
Most common commute in Mercer County: Drove Alone (60%) — via US Census ACS / Data USA
Households with home internet in Mercer County: 91% — via US Census ACS / Data USA
Nearby history: President's House, listed 1971 (77m away) — via National Register of Historic Places
Typical climate: average high 64°F / low 43°F year-round (summers around 84°F, winters around 24°F) — via NOAA 1991-2020 Normals
Walkability: Most walkable (17.8/20) — via EPA National Walkability Index
Typical rent nearby: $1,545/mo (1BR) · $1,950/mo (2BR) — via HUD Fair Market Rents
- Elevation 69m (226 ft)
Source: Wikipedia (state)
Prepare as a director candidate for enterprise service experience at Spgi / S&P Global in Princeton—not as a junior support hire. Be ready to discuss how you have led service-experience strategy across complex enterprise environments, how you measure experience outcomes, and how you work with product, operations, and commercial partners.
Company context worth studying from public coverage: the multi-division model (ratings, market intelligence, energy/commodities intelligence, mobility, indices-related ownership), recent Mobility separation/spin-off news and Market Intelligence rework, and the fact that headquarters is described in Manhattan while this role is Princeton and non-remote. Ask clarifying questions about which business lines the enterprise service-experience remit covers and how the Mobility changes affect customers and internal service paths.
No occupation skill checklist or certification list was supplied for this post, so do not assume a fixed exam or vendor credential is required; verify any must-have tools or frameworks directly with the recruiter.
This listing is a stronger match if you want director-level responsibility for enterprise service experience inside a large, public financial-information and analytics company (~17,000 employees), and you can work on-site in Princeton, NJ.
It is less likely a fit if you need remote work, prefer a small company without multi-division structure, or are seeking an individual-contributor role without enterprise leadership scope. Interest in markets, data products, and how service experience scales across lines such as ratings, market intelligence, and related businesses will help you evaluate the post more realistically than generic “director” titles alone.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Director – Enterprise Service Experience
- Employer Spgi
- Location Princeton, NJ
- Type Full Time
- Posted July 13, 2026
- Apply by 2026-08-12
- Country context US
- Overview Full original description on this page (304 words; rewritten for clarity, not a teaser paste)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — PostgreSQL 9.2 released
- Hacker News — PostgreSQL 9.2 RC1 released
- Hacker News — Ask HN: Who is hiring? (June 2025)
- Hacker News — Ask HN: Who is hiring? (April 2025)
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
Explore related openings
6 other opening(s) at Spgi on Get A Job.AI
Research this employer
Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.
Open interview kit (print-friendly)
Get email alerts for similar jobs
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.