Senior People Coordinator

Responsibilities

We are representing a confidential energy technology organization seeking a Senior People Coordinator to join their People Team. In this role, you will:

• Manage the People service desk queue day-to-day, triaging and resolving employee queries while maintaining excellent response times and queue health
• Continuously improve service desk workflows and automations, feeding recurring themes into knowledge base systems to enhance self-service capabilities
• Serve as the primary point of contact for new joiners from offer acceptance through day one, partnering with Talent Acquisition to ensure seamless pre-boarding
• Own and refine the end-to-end onboarding experience to ensure every new hire feels welcomed and set up for success
• Support payroll inputs, benefits administration, and compliance activities in alignment with internal policy and employment law requirements
• Audit and redesign People processes, identifying opportunities for automation and self-service to reduce manual effort
• Contribute to cross-functional People projects including reward cycles, hiring initiatives, and experience improvements

What We're Looking For

Our ideal candidate will have:

• Previous experience in a People Operations or HR administrative role with a genuine interest in operational excellence
• Hands-on experience with an HRIS system, ideally Workday, with the ability to accurately enter and update records
• A detail-oriented, naturally curious approach to data with strong attention to accuracy
• Some exposure to payroll input processes or eagerness to learn, with the precision accurate processing demands
• Experience administering employee benefits including enrolment, changes, and query resolution
• A process improvement mindset with the ability to identify inefficiencies and suggest enhancements
• Experience using service desk tools such as Jira to manage and triage queues effectively
• Awareness of compliance and employment law basics with sound judgment
• Clear, warm communication skills suitable for diverse audiences from new joiners to senior managers

What will set you apart:

• Curiosity about AI and automation in People Operations with a proactive approach to exploring new tools
• High personal standards and willingness to speak up when you see opportunities for improvement
• Collaborative knowledge-sharing habits that keep stakeholders well-informed

Location and work arrangement: This hybrid role is based in Bristol, London, or Edinburgh with an expectation of 3 days per week in the office. Candidates must have an existing right to work in the UK; visa sponsorship is not available for this position.

How We Work with You

As a candidate working with Get A Job.ai, you will apply through our platform at getajob.ai. Our talent team will conduct an initial screening to understand your experience and career goals. If there's a strong match, we will submit your profile to our client for consideration. Please do not contact the client directly, as all communication and coordination will be managed through Get A Job.ai to ensure a smooth process for everyone involved.

Pay

Pay via Get A Job.ai: £35,000-£44,000

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices and welcomes applications from candidates of all backgrounds. We evaluate talent based on merit and potential, and we encourage you to apply even if you don't meet every single requirement listed.