- Full Time
- Sydney, Cape Breton
ESS at a glance
essen.deSEC filings mentioning "ESS": 9,569 · SIC industry: Semiconductors & Related Devices — search EDGAR
ESS
Join ESS as a Customer Engagement Manager and lead the delivery of exceptional client experiences in Sydney, Cape Breton. This full-time role offers the opportunity to drive meaningful relationships and build lasting customer loyalty through strategic engagement initiatives.
About the Role
As our Customer Engagement Manager, you'll take ownership of building and nurturing client relationships that fuel our organisation's growth. Based in Sydney, Cape Breton, you'll orchestrate customer-centric strategies, collaborate across departments, and ensure every interaction reflects our commitment to excellence and value delivery.
Your Responsibilities
- Design and implement customer engagement programmes that increase satisfaction and retention
- Cultivate strong partnerships with key clients, acting as their trusted advisor
- Analyse customer feedback and behaviour patterns to identify improvement opportunities
- Coordinate multi-team initiatives that create seamless, engaging customer experiences
- Track engagement metrics and deliver insights that drive strategic decisions
- Support customer success milestones and resolve concerns with professionalism and care
Who We're Looking For
- Demonstrated success in customer engagement, account management, or client-facing roles
- Exceptional relationship-building and communication abilities
- Strategic mindset with strong project coordination and problem-solving skills
- Comfort with customer relationship management systems and data interpretation
- Natural collaborator who thrives in team environments
- Genuine commitment to understanding and exceeding customer expectations
Working at ESS
ESS values professionals who care deeply about our clients' success. Our team in Sydney, Cape Breton operates with integrity, collaboration, and a focus on measurable impact. We support professional growth and recognise the contributions of those who bring dedication and excellence to their work.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore ESS online
What people say about ESS
- A 390-year-old bonsai tree survived an atomic bomb
- Ask HN: Who is hiring? (August 2015)
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Recent news
- Peak Energy to start 4-GWh sodium-ion ESS manufacturing facility in Sacramento - Solar Power World
- ESS Tech introduces sodium-ion battery for data centers, other commercial users - ESS News
- ESS Maintained by Scotiabank -- Price Target Raised to $307 - GuruFocus
- Essex Property Trust (NYSE:ESS) Price Target Raised to $307.00 - MarketBeat
- Honda-LG ES begin ESS cell production at retooled Ohio EV cell facility - Energy-Storage.News
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Sydney, Sydney Region
Weather right now in Sydney, Sydney Region: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind:
Sydney is the capital city of the state of New South Wales, and the most populous city in Australia. Located on Australia's east coast, the metropolis surrounds Sydney Harbour and extends about 80 kilometres (50 mi) from the Pacific Ocean in the east to the Blue Mountains in the west, and about 80 kilometres (50 mi) from Ku-ring-gai Chase National Park and the Hawkesbury River in the north and north-west, to the Royal National Park and Macarthur in the south and south-west. Greater Sydney consists of 658 suburbs, spread across 33 local government areas. Residents of the city are colloquially k
New South Wales is a state on the east coast of Australia. It borders Queensland to the north, Victoria to the south, and South Australia to the west. Its coast borders the Coral and Tasman Seas to the east. The Australian Capital Territory and Jervis Bay Territory are enclaves within the state. New South Wales' state capital is Sydney, which is also Australia's most populous city. As of September
🇦🇺 Relocation safety for Australia: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Australia: 4.1% — via World Bank
Recent seismic activity: 1 earthquake (M4.5+) within 200km in the last 6 months — largest M4.5 near 24 km ENE of Canowindra, Australia. via USGS
- Elevation 88m (289 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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