Client Services Manager, Projects and Campaigns

About This Opportunity

We are representing a specialist B2B communications consultancy that works with clients in maritime, energy, and sustainability sectors. They're seeking a Client Services Manager to lead the delivery of multi-channel projects and campaigns for their London office. This is a hybrid role where you'll act as the bridge between clients and internal creative, digital, and communications teams.

Our client values deep sector expertise and long-term partnerships. If you thrive in a fast-paced agency environment managing complex projects across PR, digital marketing, and brand work, this could be an excellent fit.

Responsibilities

• Serve as the primary point of contact for project and campaign clients, managing multi-channel work under tight media deadlines
• Translate strategic briefs into actionable project plans that coordinate designers, copywriters, and creative resources
• Monitor campaign delivery against KPIs, project timelines, resource allocation, and profitability targets
• Lead brief intake from clients, clarifying scope, objectives, deliverables, budgets, and timelines
• Manage internal workflows and coordinate across specialist teams to ensure smooth execution
• Flag scope creep proactively and drive efficiencies to maintain commercial viability
• Collaborate with account and finance teams on time tracking, budget integration, and approvals
• Identify growth opportunities within existing client accounts alongside account managers
• Contribute to new business pitches, RFP proposals, and case study development
• Participate actively in team meetings, brainstorming sessions, and collaborative workshops

What We're Looking For

Essential:

• Proven experience managing multi-channel projects or campaigns in an agency setting, spanning PR, digital, brand, or creative disciplines
• Strong commercial acumen with confidence managing budgets, profitability, and scope across multiple live projects
• Excellent stakeholder management skills and experience briefing creative, digital, and PR specialists
• Demonstrated ability to prioritize and deliver under tight, media-driven deadlines
• Strategic mindset capable of translating high-level briefs into clear, actionable plans

Desirable:

• Experience in or genuine curiosity about marine, renewable energy, or sustainability sectors
• Background contributing to new business pitches or formal RFP proposals
• Familiarity with campaign reporting, evaluation tools, and budget-tracking processes

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and match you with the opportunity. If there's a strong fit, we'll submit your profile to our client for consideration. Please do not attempt to contact the client directly—all communication should flow through Get A Job.ai to ensure a smooth process for everyone involved.

Benefits

• Hybrid working arrangement with 4pm Friday finish encouraged
• Dog-friendly offices in central London
• Charity donation made in your name on your birthday, plus the day off
• Additional annual leave after 2 years of service
• New business commission scheme
• Employee assistance program
• 'Work from anywhere' policy (2 weeks per year after 1 year of service)
• Regular team social events
• Discount platform access
• Salary sacrifice pension scheme
• Quarterly employee recognition program
• Opportunity for international travel and industry events

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic.