- Company: Get A Job.ai
- Location: Paris
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a confidential SaaS organization seeking a Customer Success Manager to join their Paris team. Our client is a fast-growing technology company in the business planning software space, serving enterprise and corporate clients globally.
This is a hybrid role requiring three days per week in the Paris office. Remote work is not available for this position.
Responsibilities
- Develop and execute success and value realization plans for a portfolio of corporate and enterprise accounts, establishing measurable goals and KPIs with customer executive sponsors
- Navigate multiple departments within client organizations to identify expansion opportunities and drive additional use cases
- Oversee customer implementations, ensuring strong platform adoption and deep understanding of business value
- Deliver presentations and provide strategic recommendations on best practices to optimize customer engagement
- Contribute to community development through thought leadership, events, and establishing best practices
- Collaborate closely with product teams to influence product vision and roadmap based on customer insights
- Take full ownership of revenue metrics including renewals, expansion, and net dollar retention across your portfolio
What We're Looking For
- Significant experience in customer success, account management, or similar roles within a software/SaaS environment
- Proven track record managing corporate and enterprise accounts, driving adoption, satisfaction, renewals, and expansion
- Experience with AI customer engagement strategies and automation technologies
- Strong commercial mindset with demonstrated ability to own revenue outcomes
- Curiosity about new technology adoption and passion for working with innovative products
- Excellent analytical skills to interpret customer data, identify trends, and uncover growth opportunities
- Outstanding communication and interpersonal skills with ability to build rapport at all organizational levels
- Fluency in both French and English required
- Results-oriented approach with proactive problem-solving abilities in fast-paced environments
- Self-motivated and adaptable, comfortable working independently and within cross-functional teams
How We Work With You
Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and fit for the role. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication must flow through our recruiting process.
Pay
Compensation details will be discussed during the screening process with our recruiting team.
Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from all qualified candidates regardless of background, identity, or protected characteristics.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Terms used in this posting
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
Explore Get A Job.ai online
Working in Paris, Ile-de-France
Weather right now in Paris, Ile-de-France: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Paris is the capital and largest city of France, with an estimated city population of 2.04 million in an area of 105.4 km2 (40.7 sq mi), and a metropolitan population of 13.2 million as of January 2026. Located on the river Seine in the centre of the Île-de-France region, it is the largest metropolitan area and fourth-most populous city in the European Union (EU). Nicknamed the "City of Light", partly because of its role in the Age of Enlightenment, Paris has been one of the world's major centres of finance, diplomacy, commerce, culture, fashion, and gastronomy since the 17th century.
The Île-de-France is the most populous of the eighteen regions of France, with an official estimated population of 12,271,794 residents on 1 January 2023. Containing the capital city of France, Paris, it is located in the north-central part of the country and often called the Paris Region. Île-de-France is densely populated and retains a prime economic position on the national stage, and it covers
Nearby green space: 15 parks within 1.5km — closest is Square Jean XXIII (189m). via OpenStreetMap
Nearest public transit: Cité - Parvis Notre-Dame (bus stop, 165m). via OpenStreetMap
- Elevation 38m (125 ft)
Source: Wikipedia (state)
About this role & career path
Traits that fit this role
- Leadership Orientation
- Self-Control
- Social Orientation
- Cooperation
- Attention to Detail
Source: O*NET Work Styles (Distinctiveness Rank).
Typical preparation needed: Job Zone 3: Medium Preparation Needed. Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. — via O*NET
Source: O*NET (public-domain bulk data)
Salary & compensation
Workers in Office & Administrative Support occupations earn a national median of $39,669 — via US Census ACS / Data USA
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Success Manager
- Employer Get A Job.ai
- Location Paris
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 19, 2026
- Apply by October 19, 2026
- Overview Full job description on this page (388 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Success Manager
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Limited public data for this employer
We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.
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Occupation family: Customer Success Manager
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