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IT Support Specialist 2nd Level (m/w/d)

  • Company: Get A Job.ai
  • Location: Munich
  • Salary: Pay not listed
  • Full Time
  • Munich

Website Get A Job.ai

Represented by Get A Job.ai

About This Opportunity

We are representing a confidential organization in Munich seeking an IT Support Specialist for second-level technical support. Our client operates multiple locations and subsidiaries, requiring strong technical expertise to maintain their client infrastructure and deliver exceptional service to end users.

Location: Munich
Employment Type: Full-time, permanent position
Language Requirements: German and English (both at professional proficiency)

Responsibilities

  • Provide second-level technical support to employees across the main office and connected branch locations
  • Ensure smooth operation of client infrastructure through proactive monitoring and maintenance
  • Analyze and resolve technical issues efficiently, minimizing downtime
  • Process service requests independently and develop sustainable solutions within the client environment
  • Serve as a knowledgeable contact for complex IT problems, maintaining high service quality standards
  • Contribute to the optimization of operational IT processes and support workflows

What We're Looking For

  • Completed vocational training as IT Specialist for System Integration, Digital Management Specialist, IT Systems Electronics Technician, or comparable qualification
  • Professional experience in IT system administration, IT support, service desk operations, or related technical roles
  • Strong knowledge of Microsoft operating systems, Microsoft Office, networking, client environments, and hardware
  • Experience with software distribution tools (such as Matrix42 Empirum), ticketing systems, and remote support solutions
  • Structured and methodical working style with a strong service-oriented mindset
  • Excellent communication skills in both German and English

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your technical background and career goals. Once we confirm a strong match, we will submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication is managed through our talent team to ensure a professional and coordinated process.

Pay

Compensation details will be discussed during the screening process and are based on the client's collective bargaining agreement structure.

Additional Benefits: Our client offers professional development opportunities, a modern working environment with current technology, on-site dining facilities, and a collaborative team culture.

Get A Job.ai is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of background, identity, or personal characteristics.

Apply with Get A Job.ai

A recruiter will review your profile and submit you to the client. Do not contact the client directly.

More options

Apply with Get A Job.ai

Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.

Apply through Get A Job.ai. A recruiter will review your profile and submit you.

Working in Munich

Weather right now in Munich: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Munich is the capital and most populous city of Bavaria, Germany. As of 30 November 2024, its population was 1,604,384, making it the third-largest city in Germany after Berlin and Hamburg. Munich is the largest city in Germany that is not a state of its own, and it ranks as the 11th-largest city in the European Union (EU). The metropolitan area has around 3 million inhabitants, and the broader Munich Metropolitan Region is home to about 6.2 million people. It is the third largest metropolitan region by GDP in the EU. Munich is located on the river Isar north of the Alps. It is the seat of the

Bavaria, officially the Free State of Bavaria, is a landlocked state of Germany. It borders the states of Baden-Württemberg to the west, Hesse to the north-west, and Thuringia and Saxony to the north, as well as the countries of Switzerland and Austria to the south and the Czech Republic to the east. The state's capital and largest city is Munich; other major cities include Nuremberg, Augsburg, Re

Note: Germany observes a public holiday on Oct 3 — German Unity Day.

🇩🇪 Relocation safety for Germany: Very Safevia Warnely, CC BY 4.0

National unemployment rate in Germany: 3.7%via World Bank

Wage growth in Germany (year over year): 2.9%via Eurostat

GDP per capita in Germany: $60,496via World Bank

Consumer price inflation in Germany: 2.2% (annual) — via World Bank

Real GDP growth in Germany: 0.2% (annual) — via World Bank

Statutory minimum wage in Germany: €2,343/monthvia Eurostat

Cost of living in Germany: 9.1% above the EU averagevia Eurostat

Job vacancy rate in Germany: 2.8%via Eurostat

Average hours worked per year in Germany: 1,332via OECD

Nearby green space: 5 parks within 1.5km — closest is Herzog-Wilhelm-Park (654m). via OpenStreetMap

Nearest public transit: Marienplatz (station, 13m). via OpenStreetMap

  • Elevation 525m (1,722 ft)

Source: Wikipedia (state)

Market context

  • Similar listings in Munich 1

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role IT Support Specialist 2nd Level (m/w/d)
  • Employer Get A Job.ai
  • Location Munich
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted September 18, 2026
  • Apply by October 18, 2026
  • Country Germany
  • Overview Full job description on this page (350 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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IT Support Specialist 2nd Level (m/w/d) Get A Job.ai · Munich