Creative Account Manager

About This Opportunity

We are representing a confidential client in the branded merchandise and corporate gifting space. They're seeking a Creative Account Manager to serve as a strategic partner to clients, guiding gifting programs from concept through execution while driving revenue growth.

This is a remote position based in the United States. You'll work as a relationship-builder and gifting advisor, managing client accounts, uncovering new opportunities, and coordinating cross-functional teams to deliver memorable branded experiences.

Responsibilities

• Serve as the primary strategic partner and main point of contact for assigned client accounts
• Consistently meet or exceed revenue and margin goals while managing a diverse portfolio of clients
• Lead client projects from initial concept to approval using a consultative sales approach
• Cultivate strong client relationships through regular touch points, sharing new gifting opportunities and offerings
• Identify upsell opportunities and convert them into revenue while monitoring for churn risks
• Manage escalations with urgency and empathy to maintain client trust and satisfaction
• Act as the primary liaison between clients and internal stakeholders, effectively balancing resources and communication
• Provide creative direction to internal teams for client presentations and programming briefs
• Adapt communication style and prioritization based on varying client needs and timelines

What We're Looking For

• 3+ years of full-time experience in customer success, client services, sales, or account management
• Proven track record owning and achieving revenue targets while protecting margins and forecasting effectively
• Strong relationship-building skills with high emotional intelligence and executive presence
• Comfortable leading strategic conversations with senior stakeholders
• Ability to manage multiple priorities, stakeholders, and timelines simultaneously
• Excellent written and verbal communication skills with ability to adapt to appropriate channels based on audience
• Tech savvy with working experience in platforms like Salesforce, Slack, Google Suite; experience with ticketing systems is a plus
• Mindset of ownership and continuous improvement
• Comfortable owning revenue goals and managing a book of business with growth expectations
• Proactive in spotting opportunities and developing retention strategies

How We Work With You

Candidates apply directly through Get A Job.ai. Our recruiting team will conduct an initial screen to understand your background and ensure alignment with the role requirements. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the employer directly, as all communication should flow through our talent team to ensure a smooth process for everyone involved.

Pay

Pay via Get A Job.ai: $65,000 – $90,000 per year (includes base salary plus incentive-based compensation)

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We work with clients who value diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected characteristic.