Enablement and Conversion Manager, Revenue Operations

About This Opportunity

We are representing a fast-scaling B2B marketplace operating in the luxury goods sector across Europe and beyond. Our client processes significant transaction volumes and is transforming a traditionally fragmented industry through technology and transparency.

This is a high-impact role at the intersection of enablement and revenue optimization. You will own two critical levers: ensuring every sales representative is trained, equipped, and performing to standard, and driving conversion metrics through the first and second purchase—the moments where customer lifetime value is won or lost.

You will report into revenue operations and work horizontally across sales leadership, product, marketing, and finance to build the infrastructure that turns interested prospects into repeat buyers.

Responsibilities

Sales Enablement

• Design and deliver onboarding programs for new SDRs, AEs, and account managers covering product knowledge, pricing structures, and sales playbooks
• Define performance standards for each role and ensure continuous compliance through training and coaching
• Own and maintain all product documentation and sales materials across business lines, keeping content current as offerings evolve
• Act as the liaison between marketing and the sales floor, ensuring reps are briefed on campaigns before they launch
• Translate product roadmap updates into clear positioning and enablement content so reps can sell what's new effectively

Conversion Optimization

• Build and implement call scoring rubrics in collaboration with team managers
• Conduct high-volume transcript review and scoring using AI-assisted tooling
• Publish weekly performance reports and leaderboards to drive accountability and visibility
• Develop personalized coaching plans for individual contributors and train managers to coach their own teams
• Own insights and SLA accountability for the KYC process, identifying blockers and driving cross-functional solutions
• Train both sales reps and operations teams on KYC requirements, compliance, and escalation paths

What We're Looking For

Required Experience and Skills

• Proven background in sales enablement, revenue operations, or frontline sales coaching within a high-volume, transactional environment
• Demonstrated success scoring sales calls at scale and driving measurable improvement (experience with Gong or similar platforms)
• Fluency with AI tooling for transcript analysis and enablement workflows; comfortable using tools like Claude for automation
• Track record of building rep onboarding programs from the ground up
• Ability to coach managers and senior stakeholders, including delivering candid performance feedback
• Strong written communication skills for creating documentation that teams can adopt independently
• Hands-on operator comfortable working in CRMs, on live calls, and across product, marketing, and finance without direct authority
• Self-starter mindset—this is an execution role, not a strategy-only position

Nice to Have

• Experience with customer onboarding or activation motions beyond new business acquisition
• Background in marketplace, luxury goods, or supply-driven business models
• Additional European language proficiency

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and fit for the role. Qualified candidates are then submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication is managed through our recruiting process to ensure a fair and structured evaluation.

Pay

Compensation details will be discussed during the screening process based on experience and location within the European timezone.

Equal Opportunity

Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. If you don't meet every qualification listed, we still encourage you to apply.