- Company: Get A Job.ai
- Location: United States
- Salary: Pay not listed
Website Get A Job.ai
Represented by Get A Job.ai
About This Opportunity
We are representing a confidential technology organization seeking a Customer Technical Support Specialist. This role reports to the Director of Operations and serves as a key point of contact for technical customer queries and service delivery. You'll work closely with our talent team throughout the hiring process.
Responsibilities
- Respond to customer technical queries and incoming service calls through the support center
- Provide telephone support coverage outside of standard business hours as needed
- Plan, manage, and execute version upgrades both on-site at customer locations and remotely
- Participate in on-call support rotation, including evenings, weekends, and holidays as necessary
- Complete tasks and projects as assigned by the Director of Operations
What We're Looking For
- Strong technical troubleshooting and problem-solving skills
- Excellent customer service orientation and communication abilities
- Experience managing software version upgrades and deployments
- Ability to provide remote technical support effectively
- Flexibility to work on-call rotation and non-standard hours
- Self-directed work style with ability to manage multiple priorities
How We Work With You
Candidates apply directly through Get A Job.ai. Our recruiting team will screen your application and conduct an initial conversation about your background and the role. If there's a strong match, we will submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through Get A Job.ai to ensure a smooth process.
Pay
Compensation details will be discussed during the screening process based on experience and qualifications.
Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices and works with clients who value diverse talent.
Apply with Get A Job.ai
A recruiter will review your profile and submit you to the client. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you. Do not contact the client directly.
Apply through Get A Job.ai. A recruiter will review your profile and submit you.
Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Customer Technical Support Specialist
- Employer Get A Job.ai
- Location United States
- Type Full Time
- Pay (from listing) Pay not listed
- Posted September 7, 2026
- Apply by October 8, 2026
- Country United States
- Overview Full job description on this page (264 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Limited public data for this employer
We only show facts we can ground in public sources (Wikidata, O*NET, news/discussion links, or this listing). We do not invent Glassdoor-style ratings, salaries, or testimonials when data is thin. Use the listing facts, occupation context, and related openings below while we continue researching.
Explore related openings
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.