Sr. Director, Digital Experience and Channels

About This Opportunity

We are representing a confidential enterprise SaaS client in their search for a Sr. Director, Digital Experience and Channels. This role offers the opportunity to own and orchestrate the complete digital customer journey for a global technology organization serving millions of users worldwide.

You will lead the website as a product and unify digital experience, conversion optimization, search visibility, paid media, nurture programs, social channels, events, and partnerships. Your mandate is to create a coherent and measurable path through which priority audiences discover, understand, evaluate, and act on our client's solutions.

Responsibilities

• Own the strategy, roadmap, governance, and performance of the corporate website as the primary digital customer experience
• Design connected discovery, evaluation, and conversion journeys across company, audience, solution, and product levels
• Lead SEO, GEO, paid search, paid social, digital media, prospect nurture execution, organic social operations, events, affiliates, and paid partnerships
• Build rigorous experimentation, personalization, self-service, and conversion-optimization capabilities
• Recommend and manage channel allocation within approved growth priorities, balancing efficiency, learning, reach, and long-term capability building
• Improve relevant audience growth, discoverability, conversion, pipeline contribution, self-service performance, and customer acquisition efficiency
• Develop strong digital, channel, and experience leaders and manage agencies, platforms, and external partners with clear performance expectations
• Partner cross-functionally with growth, brand, product marketing, content, creative, customer marketing, and revenue operations teams to align channel decisions with acquisition and conversion goals

What We're Looking For

• 12+ years of progressive experience across digital experience, website product management, acquisition, channel strategy, performance marketing, or growth leadership
• Demonstrated ability to integrate website, search, paid media, email, social, events, and partnerships into coherent customer journeys
• Experience managing a high-impact website or self-service experience with clear roadmap, customer research, experimentation, and conversion discipline
• Deep understanding of paid and organic acquisition, SEO and GEO, media economics, nurture, attribution, and the strengths and limitations of individual channels
• Strong analytical judgment and experience building testing programs that improve conversion and customer acquisition efficiency
• Ability to share growth accountability with strategy leaders while retaining clear authority over channels, experiences, and execution quality
• Experience leading broad teams, agencies, budgets, platforms, and competing priorities in a complex global organization

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening to understand your background and fit for this role. Qualified candidates will then be submitted to our client for consideration. Please do not attempt to contact the client directly, as all communication should flow through our recruitment process.

Pay

Compensation details will be discussed with qualified candidates during the screening process.

Equal Employment Opportunity

Get A Job.ai is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by law.