Head of IT (m/w/d)

Responsibilities

We are representing a confidential SaaS organization seeking a Head of IT to lead their technical operations. In this role, you will:

• Lead and manage a tech team of approximately 8 professionals across development, data, and infrastructure—including 1:1s, goal setting, career development, and recruiting.
• Take ownership of day-to-day technical operations: prioritization, resource planning, escalations, and decision-making currently handled at the executive level.
• Drive delivery of the technical roadmap across product, data, software, and infrastructure—ensuring committed timelines are met.
• Establish clear, repeatable processes for planning, development, testing, and releases that create predictable delivery capacity visible across the organization.
• Build a reliable data foundation: bring metrics around leads, appointments, and orders into a trusted format for sales, marketing, and leadership.
• Own platform stability, security, and scalability—including monitoring, incident management, backups, access controls, and GDPR compliance.
• Stay technically engaged: evaluate architecture decisions, participate in code reviews, and maintain the ability to dive into code when needed.
• Actively manage technical debt: make it visible, assess it economically, and negotiate with business units on prioritization and resolution.
• Serve as the primary technical liaison for business teams, translating requirements into technical execution.
• Manage external vendors and tools, including selection, contracts, and budget responsibility for the IT function.

What We're Looking For

Our client needs someone who combines hands-on technical depth with proven leadership experience:

• At least 2 years leading tech teams (3+ people) as Head of Engineering, Engineering Manager, Team Lead, Head of IT, or similar.
• A solid technical foundation as a developer (ideally 5+ years)—you've built what you now oversee.
• Cross-disciplinary leadership experience: you've managed not just development, but also data and/or infrastructure teams.
• Practical experience with cloud infrastructure (AWS, GCP, or Azure), CI/CD pipelines, and modern web/platform architectures.
• Strong prioritization instincts: you can justify saying no and maintain focus when multiple departments compete for resources.
• A track record of introducing processes that teams actually follow—without creating bureaucracy.
• A data-driven working style: you measure before deciding and make outcomes transparent to stakeholders.
• Communication strength with non-technical audiences: you can explain to sales, marketing, and executives why something takes time—in a way that's understood and accepted.
• Self-direction and execution capability: you identify what needs doing without waiting for instructions.
• Very strong German language skills (minimum C1 level) and good English.
• Experience in fast-growth environments (start-up, scale-up, or agency) is a clear advantage.
• Familiarity with lead generation, performance marketing, or B2B SaaS is helpful but not required.

How We Work with You

When you apply through Get A Job.ai, our talent team will review your profile and arrange an initial screening call. If there's a strong match, we'll prepare and submit your candidacy to our client for consideration. Throughout the process, we'll coordinate interviews, provide feedback, and support your application.

Important: Please apply only through Get A Job.ai. Do not attempt to contact the client directly, as all applications must come through our official channel to be considered.

This is a full-time, permanent position based in the United Kingdom (or remote within Germany, with occasional travel to Germany for quarterly events). The role reports directly to the CTO and is part of the extended leadership team. Full remote work is supported, with flexibility in working hours.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and work with our clients to ensure fair and equitable recruitment processes.