Account Manager, Enterprise

About This Opportunity

We are representing a confidential fintech organization seeking an Account Manager, Enterprise to join their London team. Our client provides global payments and financial infrastructure solutions to ambitious businesses worldwide. This is a quota-carrying commercial role where you'll manage strategic enterprise accounts, drive revenue growth, and ensure operational success for high-value customers.

Responsibilities

• Grow gross profit from existing customer accounts and pursue upsell and expansion opportunities across multiple product lines
• Build and execute strategic account plans, including customer objectives, stakeholder mapping, risk assessment, renewal plans and 12-18 month growth opportunities
• Lead renewals, commercial negotiations, and cross-sell initiatives using data and customer insights to improve retention and drive Net Revenue Retention
• Build trusted relationships with senior customer stakeholders and run effective business reviews that demonstrate value and align on future priorities
• Coordinate complex customer initiatives across Sales, Solutions Engineering, Product, Operations, Legal, Customer Success and other internal teams
• Maintain accurate CRM records, opportunity tracking and forecasts while sharing customer feedback to inform product and operational improvements

What We're Looking For

Minimum qualifications:

• 5-6 years of sales or account management experience, including experience managing complex enterprise or strategic customer relationships
• Proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions
• Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders
• Strong commercial, communication and negotiation skills with the ability to simplify complex topics and build trusted relationships
• Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding or implementation initiatives
• Background in fintech, payments, financial services, B2B SaaS or technology environments with complex products; API-enabled product experience is an advantage

Preferred qualifications:

• Experience managing enterprise accounts in payments, FX, cross-border payments, treasury, cards, embedded finance or financial infrastructure products
• Experience developing strategic account plans, leading quarterly business reviews, and building relationships with C-level stakeholders
• Data-driven approach to account health, forecasting, renewal planning and commercial prioritization with strong CRM discipline
• Curiosity, resilience and entrepreneurial mindset with ability to operate effectively in fast-growing environments and adapt to evolving priorities

How We Work With You

When you apply through Get A Job.ai, our talent team will review your background and conduct an initial screening. If there's a strong match, we'll submit your profile to our client for consideration. Please do not contact the client directly—we manage all communication and negotiations on your behalf to ensure the best outcome for your candidacy.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Opportunity: Get A Job.ai is committed to equal employment opportunity. We evaluate qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.