Resourcing & Associate Manager

About This Opportunity

We are representing a rapidly growing cloud consultancy in Central London. Our client partners with enterprise and public sector organizations to design, build, operate, and support secure, governed cloud platforms that meet the highest regulatory and industry standards.

This is a newly created role at the heart of how our client resources delivery. You will own the day-to-day matching of their people to client work across enterprise and growth accounts, and you will build and run a pool of trusted associates that provides flexible capacity when needed.

The role turns core operating policies around bench management and utilization into everyday practice. You will work alongside leadership to keep colleagues productively deployed, and you will bring an AI-first mindset to a set of tasks that are currently manual. The ambition is a faster, fairer, more transparent resourcing process, run with less administrative overhead.

You will report to the Chief Consulting Officer and work closely with Engagement Managers, Delivery Managers, and People operations. This is a build role where you will shape the process, not just follow it.

Location: Central London
Security Clearance: SC clearance is required for customer-facing teams. You do not need active SC clearance upon application as checks will be undertaken upon joining, but you must be eligible to pass SC clearance. The ability to pass DV clearance is advantageous but not essential.

Responsibilities

Resource Matching and Assignment

• Own resource assignments across enterprise and growth client engagements, from incoming demand through to confirmed placement and mobilization
• Match people to work against a rounded set of criteria: skills, experience, career progression goals, team preferences, client need, and personal preferences such as location and preferred way of working
• Balance competing priorities fairly and transparently, holding the tension between billable utilization and colleagues' development and wellbeing
• Maintain an accurate, forward-looking view of who is available when, working from confirmed end dates and pipeline signals
• Flag capacity constraints and skills gaps to leadership early, with enough notice to act

Bench Management and Utilization

• Support the application of bench management and utilization policies in day-to-day resourcing decisions
• Work alongside leadership to suggest bench assignments, keeping colleagues on creditable internal work orders or small projects rather than idle bench time
• Feed monthly bench reporting by keeping resourcing data clean and current, and support the move from manual to automated reporting
• Help keep non-billable bench time within agreed thresholds, and give early warning when capacity and pipeline are drifting apart
• Contribute to weekly checkpoints so available work and upcoming priorities are visible and mobilization stays fast

Associate Pool Sourcing and Management

• Build, curate, and grow a pool of trusted associates who can be called on for flexible or specialist capacity
• Proactively source associates ahead of need, based on recurring skills demand and pipeline
• Own the associate relationship: onboarding, quality assurance, engagement, and offboarding, so associates are ready to deploy
• Maintain associate records, availability, rates, and compliance status, and match associates to demand on the same criteria used for permanent colleagues
• Work with commercial and People operations on the contractual, rate, and compliance framework for associates, including IR35 status where relevant

AI and Automation

• Prioritize the use of AI and automation to cut manual effort across resourcing, matching, and reporting
• Identify the highest-friction manual tasks and design lighter, tool-supported ways of doing them
• Help specify and adopt resourcing tooling that gives a single, reliable view of demand, availability, skills, and the associate pool
• Champion accurate underlying data, recognizing that good matching and good AI both depend on it

Reporting and Stakeholder Management

• Provide regular, clear management information on availability, assignments, bench position, and associate coverage
• Act as the go-to point for Engagement and Delivery Managers seeking to resource an engagement, setting expectations honestly on what is achievable and when
• Coordinate with commercial functions so resourcing forecast and sales pipeline stay aligned

What We're Looking For

Professional Background

• Proven experience in resource management, staffing, workforce planning, or delivery operations, ideally within a consultancy, professional services, or technology environment
• A track record of matching people to work against multiple, sometimes competing, criteria
• Experience building or managing an associate, contractor, or freelance network is a strong advantage
• Comfortable holding the commercial tension between billable utilization and investment in people

Skills and Approach

• Genuinely AI-first mindset—you reach for automation to remove manual work and can help specify and adopt the right tooling
• Highly organized, with strong attention to data accuracy and a calm approach to competing demands
• Clear, direct communicator who can set honest expectations and have straightforward conversations about capacity and priorities
• Confident working with data and management information, and with systems such as time recording and HR tools
• Collaborative and trusted, able to work across delivery, commercial, and People functions

Desirable

• Familiarity with cloud consultancy delivery and the roles involved, from Project and Engagement Managers through to Cloud Engineers, Consultants, and Architects
• Awareness of public sector delivery and security clearance requirements, and how these affect who can be placed on which work
• Exposure to IR35 and associated contractor compliance considerations
• Experience introducing or improving resourcing tooling and automation

Benefits Include

• Discretionary bonus and security clearance bonus for those holding certain clearances
• Periodic share options schemes
• 25 days' annual leave plus 5 additional days per year towards training, certifications, or charity work
• Option to buy additional annual leave up to 5 days per year
• Public holidays opt-out scheme for flexibility
• Certifications and training expenses covered
• Life Assurance and Long Term Disability cover
• Employee Assistance Programme including legal and counselling helpline
• Health, Mental Health, Wellbeing, Financial and Legal support with 24/7 GP access
• Pension auto-enrolment and contribution
• Employee and client referral schemes
• Cycle to work scheme

How We Work with You

Our talent team at Get A Job.ai will guide you through the entire process. You'll apply through our platform, where one of our specialist recruiters will screen your application and discuss the opportunity with you in detail. If there's a strong match, we'll prepare and submit your profile to our client for consideration. Please do not contact the employer directly—all communication and interview coordination will be managed by our team to ensure the best possible experience.

Equal Opportunity

Get A Job.ai is committed to equal opportunity employment and encourages applications from all qualified candidates regardless of background, identity, or circumstance.