Senior Product Manager Service Subscriptions (m/w/d)

About This Opportunity

We are representing a confidential cleantech organization in their search for a Senior Product Manager – Service Subscriptions. This role carries end-to-end product ownership for a service and maintenance subscription portfolio. You will define tariff structures, pricing models, service levels, and the commercial architecture that drives recurring revenue and profitable aftermarket operations. Your work will bridge sales, service delivery, legal frameworks, and technical implementation—from checkout logic to contract migration.

Responsibilities

• Own the service subscription product from tariff tiers and service promises through to pricing, margin contribution, cost-per-contract, reserves, break-even modeling, indexation, and cancellation logic
• Make strategic build-versus-buy decisions across coverage underwriting, billing infrastructure, and operational tooling
• Integrate the subscription offering into the quote process; equip sales and service teams with argumentation, collateral, and clear workflows
• Develop contracts, terms, and customer-facing documentation alongside legal counsel and external advisors that withstand detailed scrutiny
• Define requirements for checkout, CRM, contract data models, entitlement logic, billing, and collections; migrate existing contracts and evolve the product over time
• Build business cases independently; identify which assumptions can break the model and derive decisions accordingly
• Engage directly with service operations, analyze claims and service data, and validate product decisions with frontline teams

What We're Looking For

• University degree in business administration, economics, industrial engineering, business informatics, or equivalent practical experience
• Minimum five years professional experience, including at least three years in product management of a commercially accountable subscription, service, or contract product
• Demonstrated experience setting prices, owning margin, and observing the impact of your decisions on churn, claims, or service costs
• Commercial and quantitative depth: you build and stress-test business cases yourself and recognize which levers matter most
• AI-first mindset: you use AI and low-code tools to prototype, automate, and deliver initial solutions, while knowing when engineering capacity is required
• Contract fluency: you collaborate precisely with legal teams and external advisors, spotting early when a commercial idea needs regulatory or legal adjustment
• Hands-on working style: you visit service centers, read claims data, speak with people executing the product, hold a reasoned position even under challenge, and adapt when evidence demands it
• German proficiency at C1 level or higher; English at B2 level or higher

Deep domain knowledge in heat pumps or HVAC is not required and will not be assessed during the process. That expertise exists in-house. We are seeking subscription product ownership and the ability to build.

How We Work With You

Candidates apply directly through Get A Job.ai. Our talent team will conduct an initial screening and coordinate further interviews with the client organization. We will submit your profile on your behalf. Please do not contact the client directly during the process.

Location & Employment

Location: Berlin, Germany
Employment type: Permanent, full-time

Equal Opportunity

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