Quality Improvement Lead

About This Opportunity

We are representing a confidential behavioral health organization in their search for a Quality Improvement Lead. Our talent team at Get A Job.ai is working directly with this employer to identify exceptional candidates who can support their clinical quality initiatives and ensure high-quality, safe, and compliant care delivery. This is a remote position based in the United States.

The Quality Improvement Lead will support continuous survey readiness, adherence to regulatory and accreditation standards including The Joint Commission Behavioral Health Care and Human Services standards, and will be responsible for enhancing care, safety, and operational efficiency through data analysis and evidence-based strategies. This role plays a key part in fostering a culture of continuous improvement and guiding cross-functional teams in improving program performance.

Responsibilities

• Lead behavioral health performance improvement activities, track performance trends and incidents, conduct Root Cause Analysis, and ensure high-quality and culturally responsive care
• Lead continuous survey readiness activities including mock surveys and tracer methodology for external audits, interpret and operationalize regulatory requirements into clinical workflows and policies, and ensure ongoing compliance with applicable regulations and standards
• Conduct chart audits for timely assessments, treatment plans, medical necessity, and discharge planning; identify risks and implement corrective actions; partner with supervisors on provider documentation issues
• Track key metrics, support Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) processes for licensed providers, and develop dashboards and reports for leadership review
• Educate staff on documentation, risk assessment, incident reporting, and quality improvement processes; support competency validation and address performance gaps with leadership
• Coordinate Behavioral Health Quality/Performance Improvement Committee, partner with Risk Management and Compliance on investigations and mitigation strategies, and support Performance Improvement plan development and annual evaluation
• Analyze, develop, and monitor clinical quality improvement activities to ensure compliance with customer guarantees and lead clinical quality audits
• Investigate and resolve behavioral health quality of care complaints and grievances

What We're Looking For

Required Qualifications:

• Master's or doctoral degree from a behavioral health clinical track (e.g., LCSW, LMHC, LPC, MSW, LMFT, Ph.D., Psy.D.)
• Current unrestricted license to practice within the United States
• 3+ years of experience in behavioral health, quality improvement, or compliance, with experience in chart audits, incident review, and regulatory surveys
• Strong understanding of behavioral health clinical workflows and documentation requirements
• High attention to detail and regulatory compliance
• Knowledge of performance improvement methodologies (PDSA, Lean, Six Sigma)
• Data analysis and interpretation skills
• Ability to collaborate with multidisciplinary teams and influence practice change

Key Competencies:

• Strong clinical knowledge of mental health conditions, evidence-based treatment options, and patient progress evaluation
• Ability to recognize cultural, linguistic, and socioeconomic differences in client populations
• Proficiency with Electronic Health Records and virtual healthcare platforms
• Exceptional documentation skills with attention to accuracy, privacy, and security
• Ability to stay current on regulatory requirements and adapt to new technologies
• Strong collaboration and interprofessional communication skills
• Understanding of systems policies, protocols, and processes
• Commitment to ethical practice and HIPAA compliance
• Excellent time management, organization, and prioritization abilities

How We Work With You

When you apply through Get A Job.ai, our recruiting team will review your qualifications and schedule an initial screening call with qualified candidates. We will discuss your background, the role requirements, and answer any questions you may have about our client and the opportunity. If there is a mutual fit, we will submit your profile to our client for their consideration and guide you through each stage of their interview process.

Please apply exclusively through Get A Job.ai. Do not attempt to contact the employer directly, as all candidates must be submitted through our recruiting team to be considered for this position.

Pay

Compensation details will be discussed during the screening process with our recruiting team.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other category protected by law.