HR Services Manager

About This Opportunity

Our talent team is representing a confidential global employment services organization in their search for an HR Services Manager based in Singapore. This role sits at the intersection of HR operations, compliance, and client advisory, supporting a diverse portfolio of international accounts. You will act as the primary HR contact for workers and stakeholders across the full employee lifecycle, ensuring seamless coordination and legally compliant service delivery in a fast-paced, multi-country environment.

Responsibilities

• Serve as the main HR point of contact for workers and client stakeholders, delivering professional support from onboarding through offboarding
• Provide day-to-day HR and benefits guidance, including statutory and supplemental benefits eligibility, enrollment, and changes
• Advise clients on performance management, promotions, career development, and compensation benchmarking with a consultative approach
• Prepare and manage employment contracts, offer letters, compensation changes, probation extensions, and contract renewals while proactively tracking key dates
• Ensure compliance with local labor laws, GDPR, and internal policies by maintaining accurate employee records and up-to-date HR documentation
• Collaborate with payroll and benefits vendors to ensure accurate payroll processing, tax filings, and social security submissions
• Support work permit processes including applications, renewals, and cancellations in coordination with legal and immigration partners
• Proactively identify and mitigate legal, compliance, and operational risks; escalate complex employee relations or legal matters as needed
• Lead HR initiatives and projects including employee transitions, organizational changes, and terminations
• Partner cross-functionally with sales, operations, legal, and finance teams to ensure aligned service delivery
• Generate HR reports, support audits and due diligence processes, and respond to data requests
• Enhance employee experience through effective onboarding, engagement initiatives, regular check-ins, and offboarding processes
• Act as an escalation point for employee concerns, grievances, and conflict resolution
• Identify process inefficiencies and implement improvements to optimize HR operations and reduce compliance risks

What We're Looking For

• 5-6 years of proven experience in HR management or HR business partnering, preferably in an international or Employer of Record (EOR) context
• Strong working knowledge of local and international labor laws, employment practices, and HR compliance
• Experience with global HRIS platforms and HR tools
• Excellent communication, interpersonal, and stakeholder management skills
• Strong organizational and prioritization abilities in a high-volume, fast-paced environment
• Strong analytical and problem-solving skills to handle complex issues and make data-driven recommendations
• Fluent in English (additional language skills are a plus)
• Ability to think creatively, maintain a proactive mindset, and take a consultative approach to client needs

How We Work With You

Candidates should apply directly through Get A Job.ai. Our recruiting team will conduct an initial screening to understand your background and confirm alignment with the role requirements. Once we identify strong matches, we will submit your profile to our client for consideration. Please do not attempt to contact the client directly, as all communication and coordination will be managed through our team to ensure a smooth and professional process.

Pay

Compensation details will be discussed during the screening process based on experience and qualifications.

Equal Opportunity: Get A Job.ai is committed to inclusive recruiting practices and equal employment opportunities. We welcome applicants from all backgrounds and experiences.