Matching Operations Coordinator

About This Opportunity

We are representing a confidential global talent network operating across LATAM and Europe. Our client is seeking a Matching Operations Coordinator to facilitate critical communication between contracted professionals and internal teams. This fully remote role requires exceptional organizational skills, clear written and verbal communication abilities, and strong attention to detail.

Responsibilities

• Serve as the primary point of contact for communication between engaged talent and internal stakeholders
• Manage communication independently across multiple channels, with emphasis on written correspondence
• Follow up with talent on assigned accounts to monitor project status, identify growth opportunities, prevent disputes, and share updates with relevant teams
• Execute tasks and actions associated with assigned accounts to ensure smooth operations and performance
• Maintain proactive, timely communication with team members via messaging and video platforms during working hours
• Organize and update process documentation for easy team reference
• Assist with onboarding new team members
• Support ad-hoc strategic projects as needed

What We're Looking For

• Bachelor's degree required
• 2-3+ years of experience in coordination, operations support, or customer support roles
• Excellent written and oral communication skills with the ability to manage stakeholders effectively and prevent communication gaps
• Excellent organizational skills with strong attention to detail and ability to prioritize execution
• Self-starter mindset who thrives on accountability and managing independent workflow
• Ability to work independently at a high professional level with limited supervision, exercising sound judgment
• Process adherence and ability to make decisions following established guidelines even with limited data
• Adaptability to rapidly evolving processes and priorities
• Collaboration skills and willingness to share knowledge with teammates
• Proficiency in Google Sheets and Google Docs for data processing and presentation
• Experience with data analysis, identifying trends, and translating data into actionable insights is a plus
• Continuous improvement mindset with ability to proactively identify process enhancements
• Project management experience or technical background is advantageous
• Comfort working in a fast-paced, rapidly growing environment handling diverse challenges and deadlines

Important: Resumes and all communication must be submitted in English. This is a fully remote position. No visa sponsorship or assistance is available.

How We Work With You

When you apply through Get A Job.ai, our recruitment team will review your profile and schedule an initial screening call to discuss your background and fit for this role. If we move forward together, we will submit your candidacy to our client for their consideration. Please do not contact the client organization directly, as all applications must come through our talent team to be considered.

Pay

Compensation details will be discussed during the screening process based on experience and location.

Equal Employment Opportunity: Get A Job.ai is committed to inclusive hiring practices and evaluates all candidates based on qualifications and merit.