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Sr. Manager, CFC CRM Business Product Owner

  • Company: Pfizer
  • Location: Grand Central, Manhattan
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Pfizer at a glance

pfizer.com
  • Founded 1849
  • Employees 92400
  • Ticker PFE
PFE 24.07 USD -1.23%
  • Revenue (FY2025) $62.58B
  • Net income $7.77B

Investor research: Yahoo Finance · SEC filings

Federal funding recipient: largest known award $12.5B from the Department of Defense (started Nov 17, 2021) — via USAspending.gov

Award of 10m treatment courses of oral protease inhibitor pf-07321332

75,269 employees covered under a retirement plan (2022 filing) — via DOL Form 5500 / EFAST2

Registered as a global legal entity (LEI 765LHXWGK1KXCLTFYQ30, US) — via GLEIF

Recipient of NIH research funding: 1 grant, most recently in 2000 from the NIAID — via NIH RePORTER

Clinical trial sponsor: 48 trials registered, 4 currently active/recruiting — via ClinicalTrials.gov

OSHA safety record: 2 confirmed violations across 2 inspections — via OSHA Establishment Search

Pfizer is a U.S. pharmaceutical and biotech company founded in 1849, headquartered at The Spiral in Manhattan (ticker PFE; ~92,400 employees). Domain: pfizer.com.

21,151 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · LinkedIn · X

Join Pfizer's Customer Engagement Technology & Innovation team as Sr. Manager, CFC CRM Business Product Owner in a full-time role based at Grand Central in Manhattan. This newly created position leads the strategic vision and execution of our CRM engagement platform serving healthcare professionals and healthcare organizations globally.

About the Role

As Sr. Manager, CFC CRM Business Product Owner, you'll own the end-to-end success of our customer-facing CRM platform within Pfizer's Chief Marketing Office. Reporting directly to the CRM CFC Business Product Lead, you'll drive platform innovation, adoption, and value delivery for a critical engagement channel connecting Pfizer to healthcare professionals and organizations worldwide.

What You'll Do

  • Define and execute the product roadmap for the CRM engagement platform, prioritizing features and capabilities that drive measurable business impact
  • Lead cross-functional teams spanning product, engineering, marketing, and operations to translate customer needs into product strategy and execution
  • Gather and synthesize insights from HCP and HCO stakeholders to inform product decisions and ensure platform relevance and adoption
  • Establish success metrics, monitor KPIs, and drive continuous optimization of platform performance and user engagement
  • Collaborate with the Chief Marketing Office on strategic initiatives that advance customer engagement objectives
  • Manage high-level stakeholder relationships, communicating vision, progress, and outcomes with clarity and executive presence

What We're Looking For

  • 7+ years of product management, business product ownership, or customer engagement technology experience
  • Demonstrated expertise managing CRM platforms, SaaS products, or enterprise customer engagement solutions
  • Strategic thinking and analytical capabilities with proven success defining product strategy and roadmaps
  • Ability to influence across functions and lead effectively in matrixed, cross-organizational environments
  • Experience translating customer insights into product requirements and delivering measurable business outcomes
  • Executive presence and excellent communication skills with the ability to engage senior stakeholders
  • Knowledge of healthcare industry dynamics and HCP/HCO audience needs is a valuable asset

How to Apply

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What people say about Pfizer

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Grand Central, Manhattan

Weather right now in Grand Central, Manhattan: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Role is based near Grand Central, Midtown Manhattan—the hub for Metro-North and LIRR at 42nd Street and Park Avenue. Expect dense transit, walkable Midtown amenities, and a non-remote on-site expectation.

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 208,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Home prices in New York (year over year): +6.1%via FRED

Median household income in New York County: $104,553via US Census ACS / Data USA

Average commute time in New York County: 31 minvia US Census ACS / Data USA

Most common commute in New York County: Public Transit (44%) — via US Census ACS / Data USA

Households with home internet in New York County: 92%via US Census ACS / Data USA

New York State corporate filing: Foreign Business Corporation · New York County, on file since Jun 25, 1951 (Delaware) — NY Dept. of State registry

Nearby history: Sidewalk Clock at 522 5th Avenue, Manhattan, listed 1985 (228m away) — via National Register of Historic Places

Typical climate: average high 63°F / low 46°F year-round (summers around 83°F, winters around 28°F) — via NOAA 1991-2020 Normals

Typical rent nearby: $2,655/mo (1BR) · $2,910/mo (2BR) — via HUD Fair Market Rents

  • Elevation 59m (194 ft)

Build the skills for this role

Build depth in CRM platforms, agile product ownership, pharma commercial processes, stakeholder management, and data-informed prioritization. No cert list or costs in DATA.

Expect scenarios on CRM roadmap trade-offs, cross-functional influence, compliance-aware delivery, and measuring customer/commercial value—not trivia.

Watch & learn

Video via YouTube.

Strong fit if you lead CRM product strategy end-to-end, communicate crisply with commercial and technical partners, and thrive on-site in Midtown pace.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Sr. Manager, CFC CRM Business Product Owner
  • Employer Pfizer
  • Location Grand Central, Manhattan
  • Type Full Time
  • Posted June 25, 2026
  • Apply by 2026-08-01
  • Country context US
  • Overview Full original description on this page (323 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Sr. Manager, CFC CRM Business Product Owner Pfizer